rpc - The Retail Performance Company

Trainer Sales & Aftersales (m/f/d) (Nordics)

rpc - The Retail Performance Company  •  Onsite  •  10 hours ago
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Job Description

Trainer Sales & Aftersales (m/f/d) (Nordics)

  • International
  • Permanent
  • Full-time

Who we are

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in twelve countries with over 450 employees.

Your Tasks

  • Conducting training in the area of Sales and Aftersales for our customers mainly within in the automotive but also in the and non-automotive sectors
  • Knowledge transfer while using the latest teaching methods, learning approaches, and training strategies
  • Evaluation of the quality and quantity of training courses
  • Derivation of measures for future training activities
  • Ensuring the quality and objectives agreed with the customer after the training sessions
  • Support in the creation of concepts and course materials

Your Profile

  • Ideally, experience in the Sales and Aftersales area of the BMW Group
  • Familiarity with dealership operations in the automotive industry
  • Minimum of 3 years of experience as trainer
  • Very good methodological and teaching skills
  • Fluent in Swedish and English, both oral and written
  • Ideally proficient in any of the other Nordics languages
  • Proficient in MS Office and online communications tools such as Adobe Connect
  • Strong communication skills and high flexibility
  • Willingness to travel frequently, including for international project assignments
  • Based in Sweden in the Stockholm Area

We Offer

Consulting 2.0

At rpc, collaboration is modern: flexible, human, and structured at the same time. We strive to provide a balanced mix of suitable tasks, new ideas, and challenges. Our daily work routine is designed to offer you real creative freedom: with sabbaticals, remote work options, and individual part-time models that are tailored to your life. You will be supported by well-prepared managers, regular happiness checks, and contact persons who are always ready to listen to you—including our trained Feelgood Manager.

rpc Spirit

A corporate culture that you can simply feel! At rpc, openness, dynamism, and genuine appreciation come together. We believe in treating each other with respect and therefore have a clear “no jerks” policy. Our decision-making processes are short, our doors are always open, and the spirit is particularly noticeable when we get together: at our legendary company events, at after-work get-togethers, or simply in our daily interactions. At rpc, you're not just a cog in the wheel — you become part of a community that thinks, works, and celebrates together. That's what makes our spirit so special.

Questions?

Then call or e-mail us:

Janina Endl

career@rpc-partners.com

+49 (0) 89 2000 5080

We are looking forward to your application!

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Janina Endl

rpc - The Retail Performance Company

About rpc - The Retail Performance Company

We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics.

On the journey from strategy to action, we strive to make retail an exciting place. A place that creates an inspirational, seamless customer experience. Our joint competencies enable us to offer comprehensive solutions for sales excellence across six service lines: consulting, coaching, training & qualification, talent management, customer experience design and data analytics.

We deliver customer-centric transformation that inspires and we inspire our customers to be better to their customers. In a nutshell: Inspiring customer-centric transformation.

On our fifth anniversary in 2018, we are celebrating our transformation from a Germany-based startup into a growing international player with a presence in ten countries. Our success is founded on a strong partnership between our sophisticated clients and our passionate employees, meeting the challenges of retail transformation together.

At rpc, we pride ourselves on achieving the perfect mix: a list of renowned clients, tough-as-nails project management and a workplace that feels like a startup. Get a short snapshot how it feels to be part of our team:

http://bit.ly/rpc-inspiring-customer-centric-transformation

Find us also on Instagram: https://www.instagram.com/wearerpc/

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
München, DE
Year Founded
2013
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