Job Description

Trainer Sales & Aftersales (m/f/d) (Nordics)

• ​International
• ​Permanent
• ​Full-time

Who we are

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in twelve countries with over 450 employees.

Your Tasks

• Conducting training in the area of Sales and Aftersales for our customers mainly within in the automotive but also in the and non-automotive sectors
• Knowledge transfer while using the latest teaching methods, learning approaches, and training strategies
• Evaluation of the quality and quantity of training courses
• Derivation of measures for future training activities
• Ensuring the quality and objectives agreed with the customer after the training sessions
• Support in the creation of concepts and course materials

Your Profile

• Ideally, experience in the Sales and Aftersales area of the BMW Group
• Familiarity with dealership operations in the automotive industry
• Minimum of 3 years of experience as trainer
• Very good methodological and teaching skills
• Fluent in Swedish and English, both oral and written
• Ideally proficient in any of the other Nordics languages
• Proficient in MS Office and online communications tools such as Adobe Connect
• Strong communication skills and high flexibility
• Willingness to travel frequently, including for international project assignments
• Based in Sweden in the Stockholm Area

We Offer

Consulting 2.0

A consulting environment that constantly reinvents itself: at rpc your project utilization is not bonus-relevant and we offer maximum flexibility, for example through sabbaticals, remote work and part-time work, to ideally complement your personal life situation. We ensure your satisfaction through mentoring, regular happiness checks and a qualified Feelgood Manager.

rpc Spirit

A corporate culture that is better than others - that's just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. We have a strict "no jerks" policy. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary company events.

Questions?

Then call or e-mail us:

Janina Endl

career@rpc-partners.com

+49 (0) 89 2000 5080

We are looking forward to your application!

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Janina Endl