Job Description

The Trainer II designs and delivers comprehensive training programs, assesses training needs, and evaluates the effectiveness of training initiatives. They work independently and may lead small training projects.

• Plan and manage monthly learner intakes with the Skills Development Team, training calendars and resource readiness.
• Develop, maintain and quality-check training materials, standard operating procedures (SOPs), quick-reference guides and practical training scenarios.
• Create and coordinate training data, user profiles, roles and permissions, for the dedicated Warehouse Management Order System (WMOS) training environment.
• Manage logistics and training resources.
• Deliver classroom and system practical training for all DC processes
• Collaborate with subject matter experts to enhance training content.
• Conduct observation-based competency assessments, record outcomes, provide coaching and sign learners off as competent or not yet competent.
• Evaluate training effectiveness and make improvements.
• Maintain attendance records, learner records, assessment evidence, asset-control records and regular programme reporting.
• Coordinate learner handover and supervised placement with the relevant Distribution Centre operations teams.
• Support Logistics BOP and SOP training, system implementations and operational-readiness activities.
• Bachelor's Degree in Human Resources, Education, Business, or a related field

Experience:

• 3 years of relevant experience in training delivery and design
• Experience in designing User guides and Standard Operating Procedures
• Proficiency in instructional design and adult learning principles
• Integral understanding and experience in Logistics Supply Chain and Distribution Centre Operations will be advantageous
• 3 – 5 years Warehouse Management Systems (Manhattan) will be preferable

Skills:

• Analyse Alternative & Recommend Solutions
• Planning & Organising
• Learning Solutions Development
• Organisational Design & Development
• Project Management
• Review & Reporting

Behaviours:

• Business Insight
• Communicates Effectively
• Ensures Accountability
• Instills Trust
• Manages Complexity
• Optimises Work Processes
• Plans and Aligns
• Tech Savvy

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?