Job Description

Ozcare is embarking on an exciting transformation journey with the implementation of Dayforce, a new people, payroll, workforce management, recruitment and learning platform.

We are looking for an enthusiastic and adaptable Trainer to join our Dayforce Project Team. This role offers the opportunity to travel extensively across Queensland, delivering engaging learning experiences that help employees and leaders confidently transition to new systems, processes and ways of working.

We are seeking a full-time Trainer on a fixed term basis based at out Corporate Office in Kangaroo Point

About the Role

• As a Dayforce Trainer, your primary focus will be facilitating engaging and practical learning experiences that build learner confidence and capability.
• You'll deliver face-to-face, virtual and workplace-based training, facilitate workshops and system demonstrations, and provide coaching and support to employees and leaders throughout the implementation journey.
• You'll work closely with operational teams across metropolitan, regional and remote Queensland, supporting learners where they work.
• You'll also support the Learning and Adoption Specialist with the production, maintenance and continuous improvement of learning materials and resources, helping ensure training remains accurate, practical and learner-focused.

Key Responsibilties

• Deliver engaging, learner-centred Dayforce training programs
• Facilitate workshops, system demonstrations, practice activities and readiness sessions
• Adapt training delivery to suit different audiences, learning needs, operational settings and levels of digital confidence
• Provide practical coaching and follow-up support that reinforces learning and helps employees adopt new ways of working
• Create respectful, positive and inclusive learning environments
• Travel extensively throughout Queensland to deliver training and support readiness activities
• Build strong relationships with employees, leaders, project team members and other stakeholders
• Support the production, maintenance and improvement of facilitator guides, participant resources, quick reference guides, job aids, presentations, demonstrations and digital learning content
• Support training schedules, venues, logistics, records, training environments, user access and materials

About You

You are an energetic and confident facilitator who enjoys working with people and helping them succeed. You know how to engage a room, encourage participation and make learning practical, relevant and enjoyable. You love variety in your work and are excited by the opportunity to travel across Queensland, building relationships with teams and supporting people where they work.

You'll bring:

• Experience delivering workplace learning programs or system training for diverse employee groups
• Strong facilitation and presentation skills, with the ability to build learner confidence
• Excellent verbal, written and interpersonal communication skills
• The ability to work effectively with people at all organisational levels and with varying skills and experience
• Strong stakeholder engagement, organisational, planning and time-management skills
• Confidence learning and using new software applications
• The ability to work autonomously while contributing positively within a collaborative project team
• An adaptable, resilient and proactive approach in a fast-moving project environment

You'll thrive in this role if you:

• Enjoy frequent travel and working with diverse teams across Queensland
• Are comfortable spending extended periods away from home during peak implementation phases
• Like variety and can adapt your delivery across metropolitan, regional and remote locations
• Are passionate about helping people learn, build confidence and embrace change
• Enjoy creating practical learning experiences that make a real difference

Additional Requirements

• Certificate IV in Training and Assessment, or a relevant qualification in learning and development or education
• Experience supporting a technology implementation, system rollout, organisational change or business transformation initiative is highly desirable
• Experience with HR, payroll, workforce management or rostering systems is desirable
• A current unrestricted Queensland Driver Licence
• A current Police Screening Certificate

Why Join Ozcare?

• Competitive salary and access to salary packaging benefits
• Join one of Queensland's most respected not-for-profit organisations
• Convenient corporate office located in Kangaroo Point
• Supportive and collaborative team environment
• Ongoing learning and professional development opportunities
• The opportunity to develop specialist knowledge in aged care finance and accommodation funding
• Employee Assistance Program and wellbeing support
• Work for an organisation that genuinely lives its values of Integrity, Respect, Empathy and Compassion

Apply now

If you're passionate about engaging training, enjoy travelling for work and want to help people succeed through change, we'd love to hear from you.