Job Description

Duties and Responsibilities:

• Client Engagement and Coaching:
• • Deliver exceptional customer service and ensure members’ safety and needs are prioritized.
  • Instruct clients one-on-one through individualized fitness programs based on their goals.
  • Conduct introductory "Design Your Own Program" (DYOP) sessions and fitness assessments.
  • Build and maintain a personal training client base through excellent service, referrals, and engagement.
  • Monitor and assist members in proper equipment usage, ensuring safety and compliance with club policy
• Operational Responsibilities:
  • Perform general equipment maintenance and inspections, report malfunctions to management.
  • Maintain club cleanliness and participate in "Team Clean" during every shift.
  • Assist front desk operations as needed, including member check-ins and point-of-sale tasks.
  • PF PT’s must redeem (Data Trak series check-in) all funded sessions at time of performed service; unfunded sessions shall not be serviced.  
• Team Collaboration:
  • Educate team members about the personal training program to generate excitement and increase usage.
  • Attend all required meetings, trainings, and seminars.
  • Represent PF at community events and outreach activities as needed.
• Daily Contributions:
  • Engage with members to promote loyalty to the personal training program.
  • Walk the floor during unscheduled times, greeting members and recommending "Design Your Own Program" (DYOP) sessions to those who need assistance.

Qualifications:

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• Active Personal Training Certification (NCCA-accredited) or Bachelor’s degree in exercise science or kinesiology.
• CPR/AED certification required (must renew proactively before expiration).
• Proven ability to lead small group sessions and inspire clients.
• Excellent communication and customer service skills.
• Basic computer skills and proficiency in Microsoft Office.
• Familiarity with PF’s mission, values, and operational requirements.
• Physical capability to lift/move up to 45+ pounds and perform tasks like squatting, bending, and prolonged standing.

Supervisory Role: This position reports to the Fitness Manager.

Work Environment: Operates in a fitness club environment, routinely using office and custodial equipment.

• Noise levels may be high, and physical activity is frequent.
• Expected to work flexible hours, including mornings, evenings, weekends, and holidays.
• Some travel is required for this position.

Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

• Regularly required to talk or hear.
• Frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl.
• Must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This is a full or part-time nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.