Job Description

Position Number: 22111296

County: Pulaski

Posting End Date: 1/28/2026
Anticipated Starting Salary: $57,351
Office of Child Support Enforcement

The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.

Position Information

Job Series: Training

Classification: Trainer – Career Path

Class Code: CTR02P

Pay Grade: SGS07

Salary Range: $57,351 - $84,879

The Trainer is responsible for developing, coordinating, and delivering training programs for state government employees to enhance their skills, knowledge, and performance in various job functions. This role includes conducting needs assessments, designing training materials, and providing instructional support for new hires, current employees, and leadership teams.

Primary Responsibilities

Design and develop comprehensive training programs tailored to meet the needs of state government employees, ensuring the programs align with organizational goals and objectives.
Create clear, engaging, and effective training materials, such as manuals, slideshows, handouts, and digital resources, to facilitate learning and retention.
Coordinate and deliver both in-person and virtual training sessions, workshops, and seminars for employees at various levels.
Offer ongoing training and professional development opportunities for employees to maintain and enhance job competencies.
Maintain records of training sessions, participant progress, and any certifications or qualifications obtained through training programs.
Work with subject matter experts (SMEs) to ensure training materials are accurate and up-to-date with current practices, policies, and regulations.
Collaborate with other departments to coordinate training schedules and ensure consistency in training delivery across the organization.
Integrate relevant technology into training programs to enhance the learning experience (e.g., eLearning platforms, video conferencing, and online assessments).

Knowledge and Skills

Strong knowledge and experience in designing, developing, and delivering training programs for diverse audiences, including in-person, virtual, and blended learning formats.
Proficiency in creating training curricula, including developing training materials, exercises, and assessments that meet the needs of different learning styles.
Ability to effectively present and explain complex concepts to individuals and groups in a way that is accessible and engaging.
Knowledge of training tools and technologies such as Learning Management Systems (LMS), virtual meeting platforms (e.g., Zoom, Teams), and multimedia content creation tools.

Minimum Qualifications

A high school diploma is required.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.

Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.

Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.