Job Description

As a prospective employee you should have a keen eye for detail, good communication, organisational and importantly data analytical skills. The ability to ensure that the underwriters have accurate and up to date information to assist them in performing their duties are key to this role as is the ability to work in a team environment.

Underwriting Support:

• Enter enquiries, quotes, new and renewal business and endorsements into policy administration system in accordance with underwriting guidelines and within agreed timelines and accuracy levels (including creating of risk references)
• Timely management of risk documentation within folders and document management systems
• Track the status of all risks through every stage in the risk cycle
• Track and monitor policy subjectivities
• Production and issuance of policy documentation
• Management of team email inboxes
• Monitor upcoming renewals and new risks in the business pipeline
• Research submissions using appropriate sources e.g. 4Coffshore, Recharge
• Provide pre-underwriting and rating support to Underwriters, ensuring calculations of premiums and local taxes are accurate for reporting requirements

• Adherence with Lloyd’s Minimum Standards including Pre-Bind Quality Assurance

• Ensure accurate and timely capture of estimated income, declarations and management of quarterly bordereaux

• Send risk and location information to the Exposure Management team for modelling

Broker/Client Interaction:

• Provide a professional service to brokers, clients and third parties

• Maintain and develop key relationships, responding to queries in a timely fashion.

• Prepare briefs, attend and take minutes for client and broker meetings as required.

• Liaise with brokers to ensure all slips and additional information received is accurate and complete and on time.

Reporting & Operational Requirements:

• Provide accurate management information to the Underwriting team and senior management

• Produce ad hoc reports, presentations and other team literature for key relations as and when requested.

• Monitor credit control and aged debt ensuring the timely collection of premiums

• Ensure all data verification checks are completed in a timely manner and errors escalated and resolved accordingly

• Provide reporting for weekly meetings

• Ensure all month end activities are completed within required timeframes to facilitate Syndicate and Lloyd’s reporting and exception reports, including:
  • LPSOs allocated to policies and audit trail maintained
  • risks moved to status of Written
  • pricing information accurate and complete in policy administration system
  • differences in premium resolved in the policy administration system
  • checks, referrals and peer reviews complete and evidenced in the document management system

General Requirements:

• Identify and report problems within the underwriting administration system and assist with solution design

• Assist with User Acceptance Testing of the underwriting administration system as and when required

• Interact with all SMAL teams i.e. exposure management, underwriting management, claims, finance, operations and compliance on matters affecting or related to accounts within the team’s portfolio
• Help maintain SMAL minimum standards achieving service/quality levels and targets as required
• Participate in cross-team projects
• Undertake any other reasonable duties as may be requested by SMAL staff
• Comply with SMAL policies, procedures and regulations relevant to your role
• Manage training needs through attendance of relevant training and exams as advised by your line manager and also market presentations where relevant to your role
• Carry out additional responsibilities as defined through your objectives
• Uphold the principal of Treating Customers Fairly

Contributes to the Company’s result by:

• Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.

Experience

Essential

• Administration experience

• Highly proficient in the use of Excel
• Proficient in the use of Powerpoint
• Previous experience working in an office environment
  
  

Desirable

• An engineering background, preferably educated to degree level

• Previous Insurance experience

• Familiar with using UW systems, rating tools, reporting etc., but Xuber would be an advantage

Competencies

• Outcome focused, self motivated, flexible, enthusiastic
• Professional approach to working with key relations at all levels of authority
• Organised
• Demonstrate ability to manage time, meet deadlines and prioritise effectively
• Proactive with drive to succeed
• Uses initiative and common sense
• Approachable
• Strong communication skills verbally, in writing and via email and telephone
• Team player as well as capable of working on own initiative

Required Education

Essential

• Bachelor’s degree or higher, preferably engineering or science based, or equivalence
  
  

Desirable

• Commenced CII studies.

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.