First Response Finance are an award winning employer and we're proud of it! You’ve only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously.
The working pattern for this role is Monday to Saturday with one scheduled day off each week, which will be either Tuesday or Thursday
Pay and Benefits
A starting salary of £28,934 increasing at 6, 12, 24, and 36 months to £37,531
Hybrid working available once training is complete, with set office days on Monday, Wednesday and Friday
And many more!
Key Requirements
An effective decision maker, who will actively seek all the information required, demonstrating great attention to detail to come to the best possible conclusion
You must demonstrate our winning attitude value by making mistakes and showing resilience to learn from them, and adapt to our ever changing, fast paced environment
A clear communicator, conveying information in a concise and understanding manner, ensuring customers receive clear and helpful guidance.
Key Responsibilities
You will take and complete a new finance application, work as part of a team to process finance applications and ensure the process is efficient and as smooth as possible for our customers
Through great questioning, listening and conversational skills you will assess the customers affordability along with their stability and intent, to make a lending decision
You will take ownership and be expected to efficiently handle inbound and outbound calls for our customers, dealers and internal staff members
To apply for this position:
You must have the permanent right to work in the UK.
We are an award-winning UK finance company with offices in Nottingham, Leigh and Glasgow.
Our primary product is Hire Purchase for motor vehicles, including; used cars, motorbikes and vans, however, we also offer Personal Loans to existing customers.
Our philosophy, 'People, Service, Profit', is at the core of everything we do. We are a people centric business and we believe that the more we invest in our people; the quality and efficiency of our products; and the service that we provide to our customers, the more successful we will be, as we believe that profit is a natural outcome of building an outstanding business filled with highly skilled people.
