Job Description

Learn to deal table games in accordance with established standards in a high volume, fast-paced and customer-oriented environment.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Attend all dealer school training sessions in order to meet the state and Company training requirements.
• Effectively learn to perform the act of mechanically dealing a game in a proficient manner, according to current Company policies and procedures and applicable gaming regulations.
• Learn how to handle guest transactions, game irregularities, disputes or customer issues that may arise during live action.
• Effectively learn how to exchange currency for chips and pay or collect bets according to house rules in an accurate manner using the training currency and cheques provided in class.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Must possess excellent customer relations and communication skills.
• Outgoing, personable, and professional demeanor.
• Must be able to get along with co-workers and work as a team.
• Must be able to attend all dealer school classes
• Available to work flexible shifts, weekends and holidays.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to stand for extended periods of time, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Must occasionally lift and/or move up to 25 pounds.
• Must be able to identify colors.
• Able to work with others while maintaining a positive and professional demeanor.
• Able to work in a noisy and smoky environment.