Job Description

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

Company:

Constellation R.O. Writer Inc. (ROW)(https://www.rowriter.com),is a leading automotive software business and an innovative market leader with a long history of success in serving independent and franchised automotive repair shops. Their software helps these shops increase efficiency, predictability, andprofitswhich has allowed ROW to become the trusted partner forthousands ofbusinesses across North America.

ROW wasacquiredby The Perseus Group, an operating group of Constellation SoftwareInc. (https://www.csisoftware.com),Constellation, together with its subsidiaries,acquires, builds, and manages vertical market software businesses in the United States, Canada and internationally. Constellation Software Inc. is a public company that trades on the Toronto Stock Exchange under (TSX: CSU).

We are seeking a Trainee SQL Server Database Administratorwho willassistin supporting SQL databases while learning to deliver performance, availability, and security. The trainee will gain exposure to designing, developing, andmaintainingbasic database solutions and ETL processes using Microsoft SQL Server Integration Services (SSIS) and related technologies under supervision.

Experience & Education:

• Basic knowledge of SQL Server and databases (academic coursework orself‑study).

• Familiarity with Azure SQL, SSIS, or ADF concepts is a plus.

• Completed a BS in Computer Science, Information Systems, or equivalent.

• Willingnessto learn and adapt quickly to new tools and technologies.

Specific day-to-day responsibilities include:

• Assistin installation/configuration of SQL Server instances in lab or test environments.

• Learn to secure data and manage user access under guidance.

• Practiceback‑upsand recovery procedures onnon‑productionsystems.

• Monitor logs and basic performance metrics with supervision.

• Support routine maintenance tasks such as patching and updates.

• Shadow senior DBAs in troubleshooting database issues.

• Help document performance tuning strategies andobserveoptimization techniques.

• Contribute to compliance and documentation bymaintainingrecords of tasks.

• Assistin building simple SSIS packages for ETL practice.

• Write and test basic SQL queries and stored procedures.

• Maintain documentation such as data flow diagrams and technical notes.

Technical Skills

• Basic understanding of SQL Server Management Studio (SSMS).

• Exposure to Azure SQL Database concepts.

• Introductory knowledge of SSIS and ADF workflows.

• Familiarity with writing simple T‑SQL queries.

• Awareness of database security and backup concepts.

• Willingness to learn scripting (PowerShell, T‑SQL).

• General knowledge of Windows OS.

• Interest in exploring Azure Cloud fundamentals.

Soft Skills:

• ConfidentComfortable playing the role of a SQLexpert on the team, and working with customers directly, whenrequired

• ProactiveActs without being told what to doBringsnew ideasto the companyAbility to work well on a small teamwith less oversight

• IntelligentDemonstratesinterest in andability to quickly and efficiently absorb new informationSelf-driven learner.

• Problem SolverOrganized and efficient approach to troubleshooting(what is the realm of possibilities, how can Ieliminateeach,where should I focus my efforts)

• Attention to DetailPlans, tests, and executes in an efficient and organizedmannerwith clear documentation, minimizing operationalrisks(especially to our customers)

• PersistenceDemonstrates tenacity and willingness to go the distance to get something done.

• TeamworkReachesout to peers and supervisors toestablishan overall collaborative relationship

• Knowledge-sharingShare domain and technicalexpertise, providing technical mentorship and cross-training to other peers and team members

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.