Good to know

• For operational efficiencies you must be located in the area of Ceredigion or Pembrokeshire.
• Length of trainee programme: 18 months
• Training will be provided on the job
• Start date will be 7th September 2026
• We may have to close the job advert early depending on the number of applicants, so we encourage you to apply as soon as possible.

What you’ll be responsible for

Your role as a Trainee Sewerage Operator will require you to deal with our initial customer response to sewerage incidents across the business area. You will be required to undertake all tasks associated with delivering excellent customer service to all customers.

The position will be required to undertake the following operations (but this not solely restricted to those examples listed below):

• Responding to customer reported incidents and assisting with clearing blockages / jetting and providing detailed feedback on actions taken.
• Sewer network inspections (inc. Sewer connections)
• Sewer Location Surveys
• Jetting / Flushing / De-silting of Sewers / Lone Working
• Planned and Reactive Maintenance of assets
• Liaison with customers and stakeholders
• Detailed and timely completion of actions taken on all incidents in the work management systems.
• Learn to operate and assess asset condition utilising looksee CCTV equipment.
• Cleaning up affected area following flooding events.
  
  

About you

• We are looking for someone who’s enthusiastic about putting out customers first every day and a team player, willing to take part in all necessary training requirements required for the role.
• A driving licence is required for this role. If you don’t have one currently, we ask that you are working towards this

Benefits

As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

Our apprenticeships and traineeships are about bringing Wales to life by opening doors to opportunity. We believe talent comes from everywhere, which is why we welcome people from all backgrounds, experiences and walks of life. You’ll gain real, hands-on experience, develop practical skills and work towards recognised qualifications, all while contributing to services that make a real difference to communities across Wales. With the support of experienced colleagues and a culture that values fairness, respect and inclusion, you’ll be encouraged to be yourself, learn at your pace and build a career with purpose.

We’re committed to creating opportunities where everyone feels welcome, supported and able to succeed — whatever their background.