Job Description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store  
The Swansea Specsavers store is a busy, community-focused location known for delivering exceptional customer care and clinical excellence. Prominently located on The Kingsway, one of Swansea’s main retail and commercial thoroughfares, the store benefits from high footfall and a diverse customer base, offering both optical and audiology services. The area is well-served by excellent public transport links, with multiple bus routes nearby and Swansea train station within easy walking distance, making it highly accessible for both customers and colleagues. Equipped with modern technology and a commitment to innovation, the Swansea store provides an engaging environment where colleagues can thrive while making a meaningful difference to customers’ lives.

Our team

The team at Swansea Specsavers is welcoming, supportive, and highly motivated, fostering a positive and inclusive working environment. Collaboration is at the heart of the store’s culture, with colleagues working closely together to deliver the highest standards of service and patient care. There is a clear commitment to professional growth, with ongoing training and development opportunities encouraged at every level, making it an ideal environment for individuals who are passionate about building their skills and progressing their careers.

What’s on offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:  

• £12.91 per hour
• Full Time - 37.5 hours a week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

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