Job Description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store  

The Specsavers Chepstow store is a busy, customer-focused optical and audiology practice committed to delivering outstanding clinical care and exceptional service to the local community. Situated in the heart of Chepstow town centre, the store benefits from excellent transport links, making it easily accessible for both customers and colleagues. The location is well-served by local bus routes and is within convenient walking distance of the train station, providing straightforward connections to surrounding areas. The store offers a wide range of optical and hearing services, including eye examinations, contact lens fittings, and hearing assessments, supported by modern equipment and a knowledgeable, friendly team.

Our team  

The team at Specsavers Chepstow is a supportive, close-knit group of professionals who are passionate about delivering exceptional customer care. Made up of experienced optical and audiology colleagues, from clinicians to retail assistants, the team works collaboratively to ensure every customer receives expert advice and a positive in-store experience. Management in store are highly committed to supporting colleagues with their development, actively encouraging progression and providing opportunities for training and career growth within the business. The friendly and inclusive culture creates an environment where teamwork is valued, successes are shared, and everyone plays a key role in maintaining the store’s high standards of service and clinical excellence.

What’s on offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:  

• Salary starting from £12.71ph
• Full Time - 37.5 hours per week, to include working Saturdays
• No Sunday working!
• Team bonus scheme available following successful completion of probation
• Attendance bonus to reward reliability
• Birthday leave – enjoy an additional paid day off to celebrate your special day, available following successful completion of probation
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Excellent progression and development opportunities, including the option to gain recognised clinical certifications

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

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