Job Description

🌟 Join Our Global Family at RIU Hotels & Resorts!

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality.

Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Hotels & Resorts offers unparalleled opportunities to thrive.

Position: Trainee - Junior Receptionist

Department: Front Office

Location: RIU Atoll & RIU Palace, Maldives

🔎 About the Role

As a Trainee – Junior Receptionist, you will be part of our Front Office team and receive hands-on training in professional hotel reception and guest service operations.

You will learn how to welcome and assist guests, support check-in and check-out procedures, handle guest inquiries, and coordinate with different departments to ensure a smooth and memorable guest experience. This opportunity is ideal for individuals who are friendly, confident, service-oriented, and interested in building a career in hospitality.

🌟 What You’ll Do

• Welcome guests in a professional, friendly, and courteous manner.

• Assist with guest check-in and check-out procedures under the guidance of the Front Office team.

• Provide guests with information about hotel facilities, services, activities, and general resort information.

• Assist in handling guest inquiries, requests, telephone calls, and basic correspondence.

• Support the reception team with guest records, room information, and other daily Front Office tasks.

• Learn how to handle guest concerns professionally and refer complex matters to the appropriate supervisor.

• Follow RIU service standards, grooming standards, and Front Office procedures at all times.

• Participate in practical training and development activities to build professional reception and guest service skills.

✔️ What We’re Looking For

• No prior hotel experience required; hands-on training will be provided.

• Friendly, confident, and guest-focused personality.

• Good communication and interpersonal skills.

• Good command of spoken and written English.

• Basic computer knowledge and willingness to learn hotel systems.

• Positive attitude, professional behavior, and willingness to learn.

• High school diploma or equivalent secondary education preferred.

• Ability to work effectively in a multicultural team environment.

• Willingness to work flexible shifts, including weekends, public holidays, and night shifts when required.

💎 What You’ll Get

• Training Allowance:Financial support throughout your training period.

• Practical Internship Training:Hands-on experience within an international hospitality environment.

• Career Development Opportunities:Gain the knowledge and practical skills required to progress within Housekeeping and the wider hospitality industry.

• Staff Accommodation:Comfortable accommodation facilities provided for eligible employees and trainees.

• Nutritious Meals:Well-balanced meals provided while on duty.

• Staff Transportation:Convenient transportation facilities for employees where applicable.

• Staff Facilities & Services:Access to available employee welfare, recreational, and staff service facilities.

• International Hospitality Experience:Opportunity to learn and develop within one of the world’s leading hotel companies.

🌟 Why RIU Hotels & Resorts?

• Your Growth is Our Priority: We nurture talent through training, mentorship, and career advancement opportunities.

• A Culture of Belonging: Be part of an inclusive, collaborative, and rewarding work environment.

• Rewarding Your Commitment: Competitive compensation, employee benefits, and recognition for dedication and excellence.

🌍 Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity.

Additionally, through our Proudly Committed strategy, we prioritize sustainability, responsible practices, and positive contributions to the communities where we operate.

By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.