Job Title: New Business Advisor
Location: Manchester
Brand LRG
Salary: £27,000 OTE, Commission uncapped
Hours: Monday - Friday 9:00am-5:30pm.
Brand:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Reporting to the Team Leader, LRG are seeking a Customer Service Advisor to join our dedicated and dynamic team based in Manchester. As a Customer advisor you will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact assisting them with inquiries, booking appointments along with providing information and cross-selling our additional services.
Key Responsibilities:
Contacting previous and current clients to discuss the opportunities LRG can offer
Showcasing excellent customer service skills and building rapport with customers
Processing customers online applications and converting to appointments/leads for local branches
Assist in the sales process by promoting products / services and identifying upselling or cross-selling opportunities
Work towards achieving KPI’s set by the Managers
What are we looking for:
Outstanding communication, and interpersonal skills
Excellent time management and organizational skills
The ability to educate our customers on a range of services LRG offer
Highly motivated and career orientated.
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
LRG is one of the UK’s largest property consultancy groups, operating over 300 residential sales and lettings branches under 13 local brands, backed by leading private equity firm, Platinum Equity.
We provide our customers and clients with a comprehensive range of property related services. They range from individuals wishing to sell or rent their property, through to corporate organisations and national house builders. We pride ourselves on being able to tailor the services we provide to meet individual requirements. Through a combination of our expert knowledge and technical expertise, we guide and support clients through their property journey.
Every member of LRG is passionate about success and achieving the best outcome for customers and clients. With the property landscape constantly evolving, we aren’t afraid to make innovative changes that directly benefit our customers.
However, we haven’t overlooked the human element of property - after all it’s what got us to where we are today! We value long lasting relationships, be it with a landlord or a property developer, and we’re committed to always delivering a professional service with honesty and respect.
We believe that our success lies in our people which is why we continually invest in apprenticeship schemes, workplace training, and encourage an inclusive and open working environment.
As a leading property company, sustainability is at the core of everything we do. We strive to ensure our company is as eco-friendly and energy-efficient as possible. We're proud to say we have been carbon neutral since 2022, reaching our target 8 years early.
