Train Planning & Diagramming Specialist
Location: Birmingham (Hybrid)
Salary: £36,497 rising to £40,552 on successful completion of a probation period.
The CrossCountry timetable is at the core of the offer we make to our customers and is hugely important to our business.
In this role you will play an integral part of our Train Planning team, responsible for producing the timetable.
Reporting to the Traincrew Diagramming Team Leader or Informed Traveller Team Leader you will be responsible for:
Producing a high-quality planning product according to industry timescales
Producing LTP & STP Traincrew diagrams as well as STP rolling stock diagrams and STP amendments to the timetable
Producing outputs that make the most efficient and effective use of resources. Maximising the benefits of the existing terms and conditions whilst also being robust and meeting business needs
Working to strict deadlines, often under pressure
Liaising with internal stakeholders to ensure diagrams and train plans meet resource and budget constraints and to ensure that plans are deliverable within available resources
Deputising for the relevant Team Leader as required
To be successful in this role you must clearly demonstrate on your application the following skills and experience:
Educated to degree level (or equivalent experience)
Experience maintaining excellent attention to detail, working in an analytical way and meeting deadlines
Excellent IT skills and an ability to learn how to use new systems
Knowledge of the UK rail industry
Train Planning experience is desirable, but not essential
More importantly you must be able to bring in new ideas, willing to question the ‘norm’ and implement improvements so we effectively respond to our customer needs.
Why Join Us?
At CrossCountry, people are at the heart of everything we do. We value the diverse experiences, backgrounds and perspectives our colleagues bring — and we’re committed to fostering an inclusive environment where everyone can thrive.
Closing date for applications: 13th July 2026
Did you know you can set up alerts for new job opportunities?
Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.
Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries.
Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport.
We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.
