A 5-star luxury lodge is set in the heart of a premier, Big Five game reserve.They pride themselves on offering our international and local clientele the ultimate safari experience, world-class hospitality, and highly personalised service. They are looking for a passionate, guest-focused, and highly qualified
Trails Guide
to join the dedicated field team
Present at main lodge 30min before wake up call to prepare coffee for guests
Wake up call to guests and hosting guests for morning coffee
Conducting morning game drive according to NWPTB regulations
Following up with reception on any changes on the Day Sheet
Aware of guests' dietary requirement and communicate with the kitchen regarding
snacks on game drive (Lactose, gluten, vegetarian, vegan, etc.)
Meeting guests on arrival, taking luggage to the rooms, parking guests' vehicles
Greeting guests on departure, fetching guests' vehicles and doing luggage
Hosting guests at high tea
Conducting afternoon game drive according to NWPTB regulations (Code of Conduct)
Removing of unwanted critters & creatures from guests room during the night
Removing snakes for public areas and rooms
Airstrip clearing, pick up and drop offs while following Federal Air protocol
Conducting bush walks according to NWPTB regulations
Communicate ETA's with lodge via Parks board radio channel
Follow and ethically communicate on appropriate WhatsApp groups
Ensure vehicle and equipment is in good condition at all times
Ensure contents of First Aid kit is complete and not expired
Ensure rifle is signed in and out of safe and clean at all times
Report any faulty equipment to head guide
Conducting kiddies activities for children under the age of 10 years old
Assist with maintenance when needed
Requirements
Trails Guide (NQF2/NQF4) Viewing Potentially Dangerous Animals (VPDA)
Advanced Rifle Handling (ARH)
Nature Site Guide (NQF4)
PrDP
First Aid (preferably Wilderness orientated)
Department of Tourism registered (DEDECT) for Madikwe Game Reserve
SAPS Firearm Competency
SASSETA 117705 / 119651 / 123519 or Licence to possess a firearm
CATHSETA certified
Signed Code of Conduct of Madikwe Game Reserve (Done when commencing work)
Madikwe Game Reserve - 30 20 10 and Bush Lane shooting assessments
Minimum 3 Years experience required
Benefits
Competitive salary based on qualifications and experience, with accommodation, meals, medical contribution (after 3rd month) and additional staff benefits.
Commission R300 per Bush Walk with guests
Accommodation, meals, uniform, & medical contribution (after 3rd month)
Two complimentary drinks on game drive and two complimentary drinks when hosting
16 Lodge bednights per year for friends or family to visit
Reasonably unlimited staff village bednights for friends or family to visit
2 Complimentary bednights at any Season in Africa property for yourself & 1 person
Access to use the lodge gym
Free access to WiFi
Staff discount for drinks and curio items
Staff discount on flights between Johannesburg and Madikwe Hills
Allowed to go on game drive, if space is available