Job Description
Job Overview
We are seeking a knowledgeable and experienced Trailer Foreman to lead our trailer repair team. The ideal candidate will supervise technicians, ensure high-quality repairs, and maintain safety standards while optimizing workflow in the trailer department.
Core Functions
- Work Order and Documentation Management: Maintain accurate paperwork and support workflow across the Service Department. Review and verify work orders with technicians to confirm scope, hours, and required sign-off prior to work. Update Karmak (BI, bay assignments, job status) and complete Technician 101 and Karmak reconciliation before the next shift.
- Job Oversight and Coordination: Monitor labor hours and material usage against estimates and assist with customer follow-up as needed. Coordinate with parts to ensure material availability and support technicians by removing obstacles, assisting with troubleshooting, and promoting timely job completion. Monitor overtime and implement corrective actions.
- Communication and Issue Escalation: Report labor and material discrepancies to the Service Manager promptly. Notify the Manager and/or Estimator of repair changes and provide details for re-quoting and customer approval. Follow up with technicians to ensure alignment with timelines and repair expectations.
- Quality Control and Completion: Perform daily quality checks and assist with final inspections. Review and sign off on work orders to confirm completion per scope. Verify material usage, technician documentation, and hours, then submit finalized work orders to the completed queue.
- Performance Monitoring and Reporting: Monitor technician performance, attendance, and quality of work. Provide feedback and recommendations to improve efficiency and document recurring issues to support accountability and continuous improvement.
- Safety and Workplace Standards: Adhere to safety policies, participate in safety meetings, and maintain a clean, organized, and safe shop environment.
Competencies and Qualifications
- High school diploma or equivalent; technical certifications preferred.
- Minimum 3 years of experience in trailer repair with prior supervisory experience preferred.
- Strong knowledge of trailer systems, including brake and electrical.
- Leadership and communication skills.
- Problem-solving abilities and attention to detail.
Physical Requirements
- Must be able to lift/carry 100+ lbs infrequently.
- Prolonged periods of walking and standing.
Benefits
- Medical insurance (three plan offerings to fit your needs)
- Participate in HTI’s Wellness Discount to save on monthly medical contributions
- Free virtual medical and behavioral healthcare through Teladoc
- Dental and vision insurance
- Safe Harbor 401k plan with company match
- Company-paid life and long-term disability insurance
- Industry-standard paid-time-off and paid holidays
- Parental and bereavement leave
- Employee Assistance Program
- Rewards and recognition program
About HTI
Hinton Transportation Investments (HTI) was founded in 1972 by the Hinton Family with the purpose of delivering the hardest heavy-duty solutions, together. We are a leader in the heavy-duty transportation industry with over 35+ locations in North America. HTI has grown over the years through its five divisions: New Life Transport Parts Center, Road Equipment Parts Center, Pace Transportation Services (2012), Martec International (2019), and US Trailer Parts and Supply (2023). Our core values are a true representation of our culture; passion, hands-on, simplify, consistency, humility, willpower and glad to be here We seek to deliver long-term sustainable solutions for all interested parties – customers, employees, supplier partners and owners.
Pace Transportation Services
Full-line semi-trailer and spotter dealership covering every customer's needs, from sales and leasing to service centers to support repairs and a 24-hour mobile repair service. Authorized Fruehauf and Kalmar Ottawa Dealer as well as major specialty OEMs for heavy hauls, flatbeds, dumps, etc.
Equal Opportunity Employer
HTI is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or transgender status), national origin, age, disability, genetic information, or any other status protected by applicable law.
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