Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

DESCRIPTION OF WORK

This position will work as part of the human trafficking team working in close collaboration with the domestic violence sexual assault program service team. The trafficking outreach coordinator will directly oversee operations of the labor trafficking expansion project to include partnering with internal and external stakeholders to enhance Sanctuary’s program structure developing more inclusive practices for labor trafficking survivors. Furthering our outreach, training, and capacity building efforts within our service area. Developing and overseeing a diverse steering committee and assist with program compliance/ quality assurance as it pertains to the project. This position advocates on survivor’s/ programs behalf with all relevant government and non- governmental organizations. They will provide services designed to meet needs related to immediate safety, trauma recovery, and on-going support for survivors of sexual exploitation and trafficking.

Compensation: between $49,200 and $62,243 per year (salary is determined upon total years of relevant experience)

Work Schedule: 40 hours/five days per week. Hours are often consistent Monday through Friday 8:30a.m. to 5:00 p.m.

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

• Fluency in written and spoken English; Bi-lingual highly desirable.
• Bachelor’s degree
• Two years’ experience in social services or related field
• Experience in supervision and service delivery.
• Valid Drivers License and acceptable driving record

Essential Duties and Responsibilities

• *Strong understanding of the service areas landscapes specifically related to those affected by Racial and Ethnic Disparities (RED), as well as those living in historically underserved communities and populations
• *Partner with local and national experts to access and provide continued support for HFS and the community as labor trafficking identification and outreach efforts become standard practice
• * Equip internal and external professionals with training on screening and identification of labor trafficking, while enhancing culturally informed practices for working with refugees and foreign nationals.
• *Solid foundation around cultural sensitivity/awareness and cross-cultural communication
• *Recruit, develop and coordinate a team of community partners to include contracted entities to support the expansion projects work
• *Assist with leading and coordinating administrative and operational duties for expansion project.
• *Builds and maintains strong partnerships with community stakeholders across sectors primarily focusing on those who come in contact most frequently with survivors of labor trafficking.
• *Maintains awareness and attention to community, state and national factors that may impact the clients we serve.
• *Participate in agency quality improvement teams and workgroups. Guides implementation of any projects, policies, etc.
• * Assist in developing & evaluating training curriculum and workshops
• *Develop program policies and procedures, monitor implementation of policies and procedures, and implement action plans as needed.
• *Develops and maintains accurate data collection systems
• Assists in completing all required monthly, quarterly, and annual reports for quality improvement and grant purposes.
• *Be available for emergency situations and case consultations.
• *Participate in weekly team meetings with HFS program staff.
• *Attend community meetings for the coordination of services for survivors of human trafficking.
• Creates, maintains, and shares as appropriate a dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• Essential functions of this job is to be performed on company physical work site
• In town travel is required, includes use of personal vehicle.
• Can work both independently, with little supervision, and as a part of a team.
• Able to establish regularity and dependability in scheduling all appointment and accuracy in reports and statistics.

*DENOTES ESSENTIAL JOB FUNCTIONS