Job Description

Are you organised, quick-thinking and comfortable working in a busy transport environment? Do you enjoy working with drivers, solving problems and making sure everything stays on track? If you’re a strong communicator with good transport knowledge and great attention to detail, we’d love to hear from you.

Here at GXO Logistics we are recruiting for a Traffic Operator to join our Halfords site in Coventry. Based within the Transport Office, you’ll play a key part in the day-to-day running of the transport operation, allocating work, briefing and debriefing drivers, monitoring driver hours and compliance, and keeping on top of delivery paperwork and reporting. You’ll work closely with drivers and the wider operational team to resolve issues, communicate delays and help keep deliveries running safely, accurately and on time.

You’ll be working on a full-time, permanent basis, on an ‘any 5 days out of 7’ pattern, covering the hours of 20:00 to 05:00.

Pay, benefits and more:

• An annual salary of £32,676.16 (inclusive of night shift allowance)
• Holiday pay and workplace pension
• Healthcare and Dental cash plans
• Retail Discounts – supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals
• Extensive training opportunities with funded accredited courses
• Friends and Family Apprenticeships – Not only can you learn and develop new skills, your friends and family can enrol on accredited courses too!

What you’ll do on a typical day:

• Plan and allocate work to drivers, making sure resources are organised and ready to keep the transport operation running smoothly
• Brief and debrief drivers, completing the required checks, reviewing paperwork and communicating safety updates and areas of focus
• Monitor driver hours, infringements and delivery progress, responding to delays or issues and making sure these are communicated and escalated where needed
• Keep transport systems, trackers and records up to date, including vehicle information, delivery shortages, accident reports and other compliance documentation

What you need to succeed at GXO:

• Previous transport experience or good knowledge of transport operations
• Strong communication skills, with confidence working with drivers and the wider operational team
• Good analytical and problem-solving skills, with the ability to identify issues and act on them quickly
• Good UK geographical knowledge, with strong attention to detail and the ability to stay organised in a busy environment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.