At FCM Meetings & Events, we’re reshaping how people connect. Join a bold, future focused team where strategy, creativity, and technology come together to create standout experiences. We’re lean, agile, and backed by the global strength and scale of Flight Centre Travel Group and FCM Travel
We are recruiting a Traffic Manager Design & Digital (Project Manager) where you will be responsible for overseeing the day-to-day project management of the Digital & Design Studio’s workflow.
This is not a traditional traffic role. We are a creative agency within an events agency within a global travel business, which means the pace is real, the work is varied, and the expectations are high.
You’ll work alongside the Art Director, Graphic Designers, Digital experts, Creative Director, Creative Producer, and the Head of Creative Services to shape how work moves, bringing structure without slowing creativity, and helping a talented team do their best work.
At peak times, you’re comfortable stepping onto the tools to support delivery, adding variety to the role. You bring enough design capability to contribute when needed, helping the team maintain momentum without compromising quality.
What you will be doing:
Own workflow and triage, assess incoming briefs in Wrike, clarify scope, and prioritise what matters most
Plan capacity with intent, allocating work based on skill, bandwidth and strategic priority
Orchestrate delivery, running pipeline conversations, resolving bottlenecks, and keep projects moving
Manage stakeholders, communicate timelines, trade-offs and risks with clarity and confidence
Optimise how we work, refine processes, improve systems, and remove friction from delivery
Protect quality, ensure all work moves through the right checkpoints before reaching clients
What you will bring to the role:
You might be a designer ready to step into coordination, or a Traffic or Project Manager with strong creative fluency.
You understand the reality of immovable event deadlines and thrive in environments where pace and precision matter.
Either way, you understand how creative work really happens.
Demonstrated background in graphic design (ideally 6+ years), with the ability to speak the language of creatives
Experience in traffic, workflow or project coordination (ideally 4+ years) within a fast-paced environment
Ability to balance high standards with high care, for the work and the people doing it
Confidence in having honest conversations about capacity and priorities and trade-offs
Strong problem-solving instincts, with the ability to identify and resolve issues early
Highly organised, proactive, and focused on making things run well
Ability to collaborate effectively with both creatively and commercially focused stakeholders
What’s in it for you?
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
https://www.fcmtravel.com/en-au/what-we-do/meetings-events
#LI-ME1#MTEV#LI-Onsite
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.
Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.
1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.
And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.
We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.
Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.
With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.
Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.
Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
