Job Description

Traffic Coordinator

OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western Massachusetts, OMG is an equal-opportunity employer prioritizing the safety of our employees and customers. The company values integrity, teamwork, diversity, trust, respect, commitment, and a passion for excellence. OMG is a global company operating manufacturing facilities in Massachusetts, Illinois, and Minnesota.

OMG currently operates in two Divisions: OMG Roofing Products and FastenMaster®. OMG Roofing Products is a leading global manufacturer and supplier of value-added components for the commercial roofing industry. The FastenMaster Division manufactures and markets innovative, premium quality wood-to-wood fasteners that are engineered to enable professional contractors to complete building projects safer, faster, and easier. The Traffic Coordinator supports our Supply Chain Team by assisting with the timely and accurate processing of orders from Sales to the Customer. This key position serves as a key point of contact for Sales, Manufacturing, Supply, and Distribution regarding orders placed, work in process, and orders shipped. The Traffic Coordinator requires strong communication, time management, and organizational skills.

Position Responsibilities

• Promote Safety as the Number One priority of all OMG employees.
• Coordinate with sales and customer service to determine accurate product shipping dates.
• Coordinate with Manufacturing to guarantee product availability.
• Effectively process back order and/or rework orders.
• Communicate ETAs (Estimated Times of Arrival), freight charges, and proofs of delivery to customers accurately and timely.
• Maintain transportation documents, and update Transportation Log daily.
• Configure and maintain tracking spreadsheets as requested.
• Process Freight Claims in a timely manner.
• Create/Process international shipping documentation as required.
• Assist with expedited or out-of-the-ordinary shipments when necessary and provide shipment quotes to customer service.
• Perform other tasks as assigned.

Qualifications

Position Requirements

• High school diploma or equivalent, bachelor’s degree preferred.
• Minimum 2 years’ Transportation/Logistics experience, domestic and international.
• Effective written and verbal communication skills.
• Strong PC skills with working knowledge of MS Office Suite.
• Ability to work and contribute as part of a team.
• Positive can-do attitude.

Physical Requirements

• Ability to stand, walk and sit for long periods of time; talk and hear, both in person and by telephone; handle or feel objects or controls, reach with hands and arms; and occasionally lift/push/pull/carry up to 25 pounds.

Must be able to complete all essential job functions listed in the position responsibilities, with or without reasonable accommodation.