Job Description

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation.

As a Trading Services Operations Manager within JPMorganChase, , you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation. The Trading Services Associate will be responsible for SME level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operational processes control oversight. This is a unique opportunity to work in a fast-paced environment within a high performing, dynamic team.

Job responsibilities

• Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements.
• Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner.
• Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience.
• Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions.
• Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives.

• Perform investigative work to problem solve utilizing resources to achieve results for stakeholders

• Perform daily authorization of control tasks and approve transactions in accordance with established policies, procedures, and risk controls.

• Provide ongoing coaching and development to staff through regular 1:1s, targeted feedback, and individualized growth plans, improving performance, capability, and engagement.

Required qualifications, capabilities, and skills

• Ability to learn and utilize automation technologies and their application in optimizing trading operations.
• Understanding of data analysis techniques, with the ability to interpret data and inform decision-making.
• Communication skill in order to keep internal stakeholder relationships.
• Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization.
• Knowledge of Microsoft Office including Excel, Outlook, Word, and Powerpoint
• Thrive in a team oriented environment but can also work independently
• Ability to operate effectively in a dynamic, detail-oriented environment and prioritize appropriately
• Ability to articulate complex scenarios, investigations, and results
• Commitment to providing high standards of quality client service
• Ability to manage relationships, both internal and external

Preferred qualifications, capabilities, and skills

• Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring.
• Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities.
• Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement.
• Knowledge of Alteryx, Visual Basic, Generative AI, UI Path, Tableau, or other technical skills a plus
• Basic negotiation skills, including assisting in discussions with internal teams and external parties to help reach mutually acceptable solutions
• Fundamental presentation skills, with the ability with the ability to prepare and deliver clear, concise information and insights to colleagues and supervisors

******This position is not eligible for H1B or Sponsorship*******