SFORS

Trading Operations Specialist UAE

SFORS  •  Dubai, AE (Onsite)  •  14 days ago
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Job Description

Hi!

We are SFORS — a trading company where traders become successful.

We specialize in trading on global financial markets and are one of the key players in proprietary trading and a leader in the pre-market space.

For 20 years, the company has been successful in the stock market thanks to significant investments in trader development, trading technologies, a progressive risk management model, and the creation of effective trading strategies — everything that helps traders succeed.

SFORS operates exclusively with its own capital and does not raise external investments.

We are currently looking for a Trading Operations Specialist to strengthen our team.

About the role: Trading Operations Specialist

We are looking for a detail-oriented and proactive specialist who will help ensure the stable operation of trading systems and services, support traders in their daily work, and manage incidents.

This role includes fast response to requests, ticket handling, incident resolution, infrastructure monitoring, building and maintaining knowledge base documentation, and suggesting process improvements.

Work schedule

Weekdays with rotating shifts:

  • Morning shift: 09:00–17:00

  • Day shift: 11:00–19:00 (on-site)

  • Evening shift: 18:30–02:00 (remote)

What you will do

  • Support traders in their daily operations and handle their requests

  • Monitor system stability and respond quickly to issues

  • Work with tickets and help resolve incidents

  • Collaborate with the development team (report bugs and improvement ideas)

  • Maintain and update documentation and knowledge base

  • Suggest improvements to make processes faster and more efficient

What will help you succeed

  • Experience in Operations / Support roles

  • Experience in high-load environments (fast response, multitasking)

  • English level B1 or higher

  • Experience with Jira, Confluence, and other Atlassian tools

  • Understanding of incident management and customer support principles

  • Basic knowledge of trading and financial systems

  • Strong communication, teamwork, and reasoning skills

What we offer

  • Opportunity to stay and live for 2–3 weeks in corporate housing in Dubai and Cyprus as part of vacation or business trips

  • Extended health insurance (including dental care, annual check-ups, massages)

  • Free sports activities (cycling, running, volleyball, football, swimming, triathlon)

  • Partial compensation for tennis and other sports, gym memberships, rehabilitation, massages, and participation in competitions (including international events)

  • Compensation for external professional education

  • Full access to internal educational, cultural, and entertainment events, guest lectures, and corporate library

SFORS

About SFORS

SFORS is a trading company where traders succeed!

We trade on global financial markets and are among the key prop trading players and pre-market trading leaders.

Our company owes its 20 years of success in the stock market to constantly investing in talent development, trading technologies, progressive risk management models, and effective trading strategies—all of which drive trader success.

Also, SFORS relies exclusively on proprietary funds instead of third-party investments. Our team currently includes over 450 specialists, most of them traders.

We trade on the world’s leading stock exchanges — NYSE and NASDAQ — and have already joined the ranks of the top players in our niche.

Our company is committed to creating a system of factors ensuring traders’ success. Our selection process, knowledge & skill development, infrastructure, trading platform, BPs, strategies, analytics, risk management, a community that fosters growth, motivation & mentorship program, and financial, legal, and other services—everything is geared toward making a trader successful as our company’s internal client.

Welcome to SFORS, producers of success!

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Dubai, AE
Year Founded
2005
Website
sfors.com
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