Job Description

Join our brand-new Rugby North Store!

We’re excited to offer the opportunity to join our team, with a range of hours and shifts available. This is your chance to play a key role in working across the store, delivering great service and creating a welcoming experience for every customer. If you’re passionate, flexible and ready to make an impact, we’d love to hear from you.

Your weekly hours will be scheduled within an agreed availability pattern, and you’ll receive at least 3 weeks’ notice of your shifts Your availability and preferred hours will be discussed at interview.

Application Guidance:

• You only need to submit one application for this store as all roles will be considered. Multiple applications will be withdrawn
• Interviews will be held at either Rugby Store, 385 Dunchurch Road, Rugby, CV22 6HU or DWP Jobcentre Plus Rugby, Kingsforth House, 44 Albert Street, Rugby, CV21 2TD
• Training will likely take place at our Rugby Store, 385 Dunchurch Road, Rugby, CV22 6HU

When applying, please consider your preferred contract length between 12-24 hours, weekly availability and any times you are unable to work.

Our store operates 7 days a week between 6am–10pm, so we ask for around 50% additional availability (for example, a 12-hour contract would typically require 20-24 hours availability across the week). This flexibility helps us ensure we’re always there for our customers, while also working with you to find a pattern that supports a positive work–life balance.

What you’ll be doing:

• Delivering brilliant customer service across all areas, including checkouts, self-service tills and kiosk - confidently answering questions and proactively offering help
• Replenishing stock across the store, including collecting items from the warehouse using roll cages (up to 15kg), ensuring shelves are tidy, full and products are well presented
• Picking and selecting high-quality products for customers using our on-demand grocery service, and supporting with Click & Collect orders
• Building strong knowledge of our products, services and promotions to provide helpful recommendations
• Supporting with key store activities such as date checking, handling refunds and queries, shelf ticketing and store standards
• Safely supporting with operational tasks including trolley retrieval and deliveries
• Working flexibly across all areas of the store, maintaining a clean, safe and clutter-free environment and stepping in wherever support is needed

What makes a great Sainsbury’s colleague:

• Friendly, welcoming and genuinely enjoys helping customers
• Thrives in a fast-paced, physical and high-energy environment and enjoys working as part of a team
• Takes ownership of tasks, uses initiative and stays focused on delivering great results
• Flexible and happy to work across different areas of the store - you’ll be trained in a variety of skills, giving you opportunities to learn, develop and try new things
• Confident using digital tools and technology to support your role
• Has strong attention to detail and takes pride in keeping the store clean and creating the best shopping experience for every customer

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.

Eligibility:

• You must be above the school-leaver age in your country School leaving age - GOV.UK
• If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here

As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.