Tradewin is an international trade consulting company that provides creative and effective solutions and guidance in matters regarding Customs and Trade regulatory compliance, logistics, and trade data management. Our services include consulting and tactical work in the areas of Import and Export Compliance, HS and ECN Classification, Trade Preference Programs, Duty Mitigation, and Supply Chain Security.
Our staff is comprised of licensed Customs brokers, lawyers, accountants, and industry leaders located across North America, Australia, APAC, India and Europe. As a team, we work to assess complicated situations, maneuver through regulatory hurdles, and implement solutions that meet both the letter of the law and the spirit of your business.
Tradewin provides import and export consulting and tactical services in many areas of international trade including:
The employee will ensure the correct and timely completion of data / information in the operating system, will constantly communicate with members of other Expeditors offices, Tradewin, while offering exceptional support and assistance to our Customer Service departments.
MAIN RESPONSIBILITIES:
• Ensuring a continuous and correct flow of data, respecting the company's procedures.
• Timely and correct entry of data in the operating system, with great attention to detail.
• Tracking the status of the activity within the department and completing the new information in the system, ensuring their permanent updating in order to offer visibility to the clients and the Expeditors network.
• Ensuring a good collaboration with the clients by offering permanent solutions to their requests.
• Information processing only in accordance with Expeditors rules. These include all applicable internal policies, procedures contained in the Operations Manual (PAHO), as well as external government regulations, customer policies and their needs.
• Full understanding of the operational flow of the department and continuous attempt to improve problem areas.
• Following the clients' manuals (SOP, instructions) and carrying out the activity according to the instructions related to the requirements of each client.
• Ensuring the achievement of the performance indicators established within the company.
• Immediately inform managers of issues that require assistance and support.
• Guarantees the observance of the quality standards specific to the company and the industry.
• Respect the confidentiality of the data and the company's policies regarding this aspect.
• Compliance with Performance Indicators (KPIs) within Expeditors.
• Checking the accuracy of the managed documents and ensuring the compliance of the regulations according to the Expeditors policy
• Maintaining complete and accurate records of client projects
• Participate in the development and continuous improvement of Tradewin products
• Professional communication with internal and external clients
• Providing support and supervision for Tradewin team members based within the Bucharest Service Center
• To have good results in individual work, but also in the team
• Be flexible and easily adapt to the work environment
• Have initiative and the ability to develop solutions
• To approach perfection work with details
• Have the ability to work under stress
• To respect the agreed deadlines for a certain activity
• Provide quality results
• Be motivated and very focused on his goal
• To handle very well in conflict situations
• Carry out high-level professional communication
• To be oriented towards customer satisfaction
• Express himself / herself with fluency in English (written and oral)
• To be experienced in using the computer and various software applications
• Have high quality standards.
All your information will be kept confidential according to EEO guidelines.
Additional information
Expeditors offers excellent benefits:
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
