Metcash

Trade Supervisor - Cowes - MMM10

Metcash  •  Commonwealth of Australia (Onsite)  •  18 days ago
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Job Description

About the role

A great opportunity has arisen in our MMM10 Mitre 10 Trade Centre business for a Trade Supervisor in our new Cowes site. This is a Full-Time, Monday to Friday role.


As the Trade Yard Supervisor you will lead by example on the floor, delivering excellent customer service while overseeing daily operations within the department. This role is responsible for ensuring safety, productivity, service standards, and team performance are consistently met. The Trade Supervisor will coach, support and motivate team members while remaining hands‑on in day‑to‑day operations.

What you will be doing


  • Lead, coach and motivate team members to achieve high standards of customer service, safety and productivity

  • Act as a point of escalation for customer and team queries within the department

  • Allocate daily work tasks, monitor performance and ensure workloads are completed efficiently

  • Foster a positive, respectful and safety‑focused team culture

  • Champion health and safety by ensuring safe work practices for staff, customers and contractors

  • Serve customers by assisting with orders and delivering fast, efficient and professional service

  • Receive and put away stock, predominantly timber and associated products

  • Pick, prepare and dispatch customer orders for delivery trucks accurately and on time

What you will bring

  • Demonstrate a strong customer focus

  • Demonstrated experience leading, mentoring or stepping up within a team environment
  • Demonstrate ability to work in a fast paced team environment
  • Excellent communication and interpersonal skills
  • Prioritise workload to effectively meet deadlines
  • Must be physically fit and able to be on your feet all day
  • An eye for detail and a sense of urgency
  • Forklift Licence (essential)
  • HR Truck Licence (highly desirable)
  • Trade knowledge and experience (highly desribale)

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

We’re the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to the best stores in their town and as such ensuring builders, renovators and DIY’ers build, renovate and maintain the best homes for Australian families.

If you feel you have what it takes to join us and build your career, we want to hear from you!

#INHT

Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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