Metcash

Trade Supervisor

Metcash  •  Commonwealth of Australia (Onsite)  •  6 days ago
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Job Description

About the role

An exciting opportunity has become available for an experienced Trade Supervisor to join our store in Pambula.

Reporting to the Trade team Manager, you will be responsible for the day-to-day supervision of the store's trade sales operations. This is a hands-on role with responsibility for trade sales & operational performance, inventory management, workforce planning, transport operations, safety and team development.

This is a full time role with some weekend rostering, for example, every other Saturday, but this is negotiable for a suitable candidate. Would suit someone who enjoys problem solving, supporting people and working in a fast-paced trade environment.

What you will be doing

  • Supervise the day-to-day sales & operations of the trade department.
  • Support trade sales performance while delivering exceptional customer service.
  • Prepare team rosters and oversee workforce planning.
  • Coach and develop team members to build capability and performance.
  • Oversee inventory management, stock accuracy and stock flow processes.
  • Promote safe work practices and contribute to a positive safety culture.
  • Support recruitment, onboarding and training of new team members.

What you will bring

  • Previous supervisory, department management or store management experience within retail, trade, hardware, building supplies or a related industry.
  • A hands-on leadership style and the ability to support and develop team members.
  • Experience managing rosters, operational processes and inventory.
  • Ability to balance customer service, operational priorities and commercial outcomes.
  • Strong problem-solving and decision-making skills.
  • Excellent communication and relationship-building skills.
  • Trade sales, hardware or building supplies experience is desirable.
  • Experience in transport or logistics and a forklift licence will be highly regarded.

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

If you feel you have what it takes to join our team and build your career, we want to hear from you!

Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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