Job Description

• Monday - Friday + rostered 1/2 day Saturday (42.5 hours)
• Fantastic opportunity to utilise your automotive knowledge
• Great company culture & plenty of opportunity to progress

NAPA – NZ’s newest Trade and Specialist customer focused business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands-on business where high calibre, knowledgeable, industry people exceed our customers’ expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team.

About the role: We’re looking for a Trade Specialists who either has solid automotive experience or who loves all things automotive and are excited to learn. Whether you already know your way around parts and mechanics, or you’re ready to dive in and pick up new skills quickly, we want to hear from you! You’ll be the trusted local expert helping customers with parts for passenger, commercial, and industrial vehicles.

What you’ll do:

• Provide technical support to our trade customers. If you’re already experienced, great; if you’re still learning, your passion and willingness to grow are just as important
• Build strong, lasting relationships with customers
• Be a problem solver and confident seller, using up-to-date product info
• Deliver service that creates genuine, memorable moments for customers
• Thrive in a busy phone role where every day brings new challenges
• Keep safety top of mind for yourself and the team

Please note: this role involves lifting, bending, and climbing.

Who you are:

• You either have experience in automotive parts or mechanical work, or you have a real passion for automotive and want to learn. Both paths are valued here!
• You’re passionate about customer service and have some sales experience or a strong desire to grow that skill
• You can share knowledge clearly, whether technical or simple, and are eager to keep learning
• You’re a natural problem solver and comfortable using a computer
• You’re a proactive team player who can work independently too
• You’re flexible with your working days and open to change when needed
• You care deeply about safety, making sure everyone goes home safe every day!

Why our team loves working for NAPA:

• Recognition programs and team incentives for your performance
• An inclusive team environment: our team are important members of GPC
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Attractive team member pricing across all GPC AP businesses
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket.

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Send your CV to our Careers Team by clicking APPLY!

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.