Lessen

Trade Specialist I

Lessen  •  Scottsdale, AZ (Onsite)  •  9 days ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.
40
AI Success™

Job Description

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. 
The Trade Specialist plays an integral role in customer and vendor support to a specific client base. This role is responsible for implementing and maintaining client and associate relationships, while serving as a specific trade related SME for significant and complex issues and queries, proactively resolving their daily challenges and providing expertise and knowledge both internally and externally.

What You'll Do:

  • Build and maintain professional relationships with clients and vendors to gain an understanding of their operational needs in a specific trade related area, assists in the development and implementation of solutions to meet those needs
  • Review vendor quotes on behalf of client to ensure scope and pricing of suggested work is appropriate
  • Develop and coordinate client and internal initiatives and special projects
  • Serves as a technical and subject matter expert resource for the department and leadership
  • Serve as a key point of contact for internal and external clients; resolving issues with vendors as necessary
  • Proactively resolve significant and complex vendor and client issues; drive all issues towards resolution.
  • Provide support to other trade team members as required
  • Foster a positive work environment and collaborate effectively with all stakeholders
  • Ensure confidentiality of internal and external data
  • Perform ad-hoc projects and other duties as assigned
  • Maintain CPD and awareness of trade / industry developments
  • Seek opportunities for continuous process improvement

You Should Have:

  • Computer Skills: Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred
  • SME in a specific relevant trade
  • 4+ years of experience in relevant field
  • Experience working in an FM, retail, buildings environment
  • Demonstrable experience of solving highly complex trade related technical issues
Why Lessen:·        Competitive compensation·        Health, Dental, Vision, Life, Disability options·        401K retirement savings plan·        Paid vacation, federal and floating holidays·        Maternity/Paternity Pay·        Career advancement opportunities·        All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 
Lessen

About Lessen

Lessen makes caring for, and improving real estate properties simpler, faster, and better through best-in-class, fully outsourced, and on-demand property services. For commercial and residential properties, we deliver faster renovations and turns, hassle-free maintenance, reduced issues through preventive maintenance, and capital projects that are on time and on budget, all while improving the experience of tenants/residents.

𝗪𝗵𝗼 𝘄𝗲 𝘀𝗲𝗿𝘃𝗲

Our customers include distributed real-estate portfolio owners and managers in both commercial and residential markets. In commercial markets, we serve distributed properties such as commercial banks, healthcare, retail, grocery, REITs, telecommunications, logistics, and industrial businesses. Our residential customers include owners/operators of single-family home portfolios, multi-family units, home builders, and warranty providers.

𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗯𝘆 𝘁𝗲𝗰𝗵 -- 𝗽𝗲𝗿𝗳𝗲𝗰𝘁𝗲𝗱 𝗯𝘆 𝗽𝗲𝗼𝗽𝗹𝗲

Lessen's technology suite, One by Lessen™ connects clients with property owners and our network of over 30,000 vendors in over 55 trades. One by Lessen helps clients manage work orders, streamline processes, and control costs. It enables improved communications through user-friendly mobile apps for operations, tenants/residents, and vendors that shorten repair times, and optimize projects.

Lessen's professional field project managers offer boots-on-the-ground services and streamlined processes that leverage Lessen’s network of service professionals in over 100 markets nationally. We help our customers overcome labor shortages, reduce headcount and overhead, and grow and scale their businesses. Both clients and vendor affiliates also benefit from our supply chain and buying power to secure project materials at lower costs.

Lessen LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. To learn more, please visit http://www.lessen.com.

Industry
Real Estate & Property
Company Size
1,001-5,000 employees
Headquarters
Scottsdale, Arizona
Year Founded
Unknown
Website
lessen.com
Social Media