Dear Future Trade Specialist,
RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage and strong ethics. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
This role entails executing complex trade transactions and portfolio activities by managing client and operational outcomes, mitigating risk, and contributing to portfolio performance, process improvement, and service excellence within the trade operations function.
Are You Someone Who Can:
Analyse portfolio performance, client activity trends, and aged items to identify risk or process improvement opportunities.
Track and follow up on aged items (i.e., pending documents, outstanding queries) to improve turnaround times.
Proactively monitor transaction progress and alert clients of delays or missing requirements.
Support client queries and their understanding of trade processes and products.
Support continuous improvement initiatives within trade operations, including process redesign, automation opportunities, and reduction of rework or operational losses.
Perform quality assurance reviews and root‑cause analysis on recurring errors or defects, recommending corrective actions.
Support UAT, new product roll‑outs, and regulatory change implementation.
Manage cross-functional relationships (i.e, Operations, Credit, Legal, Compliance) to deliver best outcomes for bank and client.
Collaborate with internal teams on processes and identify ways to improve trading operations and enhanced client engagement and service delivery.
Conduct post‑transaction reviews to identify process gaps and drive client‑focused improvements.
Manage complex client trade queries and act as senior escalation point for unresolved service or documentation issues.
Proactively engage clients and internal partners to resolve high‑risk or high‑value transactions, assessing impact on portfolio performance and risk.
Apply risk and compliance controls within the trade process and escalate exceptions timeously.
Maintain working knowledge of relevant legislation/regulatory changes impacting trade.
Operate ethically and raise concerns where practices are inconsistent with governance expectations.
Interpret and apply complex regulatory, exchange control and exercising judgement on non‑standard or high‑risk transactions.
Provide guidance to colleagues on compliance considerations and support resolution of audit findings.
You Will Be An Ideal Candidate If You Have:
a Bachelor of Commerce in related field
4 to 5 years experience in a similar role
You Will Have Access To:
Opportunities to network and collaborate
Challenging Working
Opportunities to innovate
We Can Be a Match If You Are:
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
#Post
#RMB
#LI-MM15
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
15/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.
Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.
The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.
