Job Description

If you enjoy building customer relationships, achieving great results and being part of a successful team, we'd love to hear from you. We're looking for a Trade Sales Assistant to join our Petone Trade Centre.

Our Petone team is committed to delivering exceptional customer service and building strong, long-term relationships with our customers. We're looking for an energetic and customer-focused individual who thrives in a fast-paced environment and enjoys being part of a supportive and collaborative team.

This is a full-time role working 42 hours per week, Tuesday to Saturday, with the following hours:

Tuesday to Friday: 7:30am – 5:00pm

Saturday: 8:30am – 3:00pm

Reporting to the Assistant Manager, this role is ideal for someone who enjoys working with customers, solving problems and being part of a busy trade-focused environment.

Are you an experienced salesperson who loves helping customers find what they need for the job they're doing? Having knowledge of PPE, hardware, engineering supplies, tools or workwear will be a definite advantage.

This isn't your standard sales role! It's varied, hands-on and rewarding, with a mix of customer service, sales, store operations, stock management and some manual handling.

Key Responsibilities

• Be the first point of contact for customers entering the Trade Centre.
• Understand customer requirements and provide solutions from our extensive product range.
• Deliver outstanding customer service that drives repeat business and customer loyalty.
• Identify opportunities to upsell and cross-sell products and services.
• Liaise with suppliers and support teams to ensure customer needs are met accurately and on time.
• Assist with maintaining store presentation and visual merchandising standards.
• Replenish stock and maintain appropriate stock rotation.
• Handle, pack and dispatch inward and outward goods.
• Assist with maintaining accurate inventory and stock records.
• Contribute to a positive, safe and productive team environment.

Our Ideal Candidate

• Experience in retail, sales and/or a trade-related environment.
• Passion for delivering excellent customer service.
• Strong communication and relationship-building skills.
• A proactive and positive attitude with a willingness to learn.
• Ability to work effectively in a fast-paced environment.
• Sales focused with a desire to achieve results.
• Comfortable with manual handling and being on your feet throughout the day.
• Competent computer skills, including point-of-sale systems and Microsoft Office.
• A reliable team player who enjoys contributing to team success.

About Us

At NZ Safety Blackwoods, we are passionate about providing expert knowledge and solutions to our customers. We are a market leader in the supply of safety, engineering, industrial, packaging and workplace solutions, partnering with businesses across New Zealand to help keep their people safe and productive.

With Trade Centres nationwide, a dedicated sales force, digital platforms and customer support teams, our goal is to make it safe, easy and efficient for our customers to do business while providing access to a comprehensive range of quality products and services.

Benefits

• Competitive hourly rate.
• Quarterly sales incentives.
• Great staff discounts.
• Ongoing training and development opportunities.
• Career progression opportunities within a large and successful organisation.
• Work with an extensive range of market-leading products and brands.
• Supportive and collaborative team environment.

Why Join Us?

• Build lasting relationships with customers and help them find the right solutions for their business.
• Enjoy a varied role that combines sales, customer service, inventory management and store operations.
• Develop your career with a recognised industry leader offering training, development and growth opportunities.

Apply now and tell us why you should be the next person to join our Petone Trade Centre team.

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity, equity and inclusion, creating an environment where everyone has the opportunity to thrive.