Job Description

Who Are Olivias

We are a leading supplier of luxury branded furniture to retail customers, interior designers, offices, staging companies, and many, many more.

We source the finest and most interesting products from hundreds of brands in dozens of different markets and make them available to our customers at the most competitive prices. Through our unique business model, we are able to offer over 14,000 of the best products available, enabling our customers to ‘create their best life’.

This is an outstanding opportunity for a skilled Account Manager to join Olivia’s at a time of rapid growth. As the business scales, we are looking for new doers, collaborators, and innovators to help move our business forward!

What will you be doing?

• The main point of contact for your clients and customers is building and maintaining strong, long-lasting relationships.

• Supporting clients with a seamless end-to-end buying process, this may include interior design support, quoting, ordering, managing deliveries, after-sales care, and more.

• Negotiating terms of sale and product pricing with both clients and suppliers.

• Maximising profitability and driving revenue to achieve monthly margin and sales targets.

• Nurturing and developing existing clients whilst always seeking out new business opportunities and prospecting for new clients.

• Producing design documents, wish lists, and mood boards where relevant.

• Managing and maintaining an up-to-date sales forecast and CRM system.

• Collaborate with the wider trade sales team to identify opportunities to scale the trade sales business.

• Supporting with marketing and promotional material.

What will you bring to the party?

• Proven experience as a Sales Executive, Account Manager, or relevant role is essential.

• Furniture industry experience is preferable

• Commercial awareness and negotiation skills are essential

• Excellent organisation skills & attention to detail

• Strong written and verbal communication skills

• Experience managing CRM systems, producing sales forecasts, and reporting on performance.

• Self-motivated with a results-driven approach

• Enjoys working in a fast-paced, entrepreneurial environment

• Project management skills

• Creative talent, imagination, and an eye for design

• Ability to use RoomSketcher & measure up clients' spaces

• Excellent portfolio of previous work

Benefits

• £30,000 - £40,000 DOE + Commission

• Unlimited holiday

• Employee discount

• Casual dress

• Health & Wellbeing Programme

• Work from home

• Free on-site parking when in the office

• Generous monthly commission structure

• Hybrid or Remote working