Job Description

About Us

Glass Outlet is a national supplier of innovative building
products for trade-only customers, including glass, aluminum fencing,
balustrading, screening, and shower screens. With a strong reputation for
quality and service, our Ipswich depot provides a one-stop solution for our
trade customers' building material needs.

About The Role

We are seeking a motivated individual with strong office
administration, customer service, and trade sales skills to join our team at
the Ipswich depot in a Trade Sales role. Working side by side with team
members, you be a key point of contact for trade customers, handling sales
orders, processing transactions, and managing inquiries. You will also actively
engage in trade sales by building relationships with our clients. Additionally,
you will assist with scheduling freight and general administrative tasks. A
proactive attitude, attention to detail, and the ability to multi-task are
essential for success.

Key Responsibilities:

• Preparing
  system-generated picking/packing reports for warehouse/production areas
• Serving trade customers
  by processing sales orders, generating invoices, and managing stock
  inquiries
• Actively engaging in
  trade sales by providing product advice and upselling suitable solutions
• Scheduling outgoing
  freight via internal delivery services or third-party providers
• Receiving and responding
  to incoming calls and emails for orders or general inquiries
• Processing payments
  (cash, EFTPOS, and credit cards)
• General office
  administration as required

Skills & Experience:

• Experience in customer
  service or trade sales, ideally within building materials, logistics, or
  similar industries
• Strong time management
  and organizational skills
• Ability to multi-task in
  a busy environment while maintaining attention to detail
• Proficiency in Microsoft
  Word and Outlook
• Experience with software
  for processing sales and dispatching goods
• Familiarity with
  warehouse distribution or stock movement is highly regarded

Benefits:

• Competitive salary
  package
• Staff discounts on our
  extensive range of building products
• Comprehensive on-the-job
  training
• Full-time role with
  regular weekday hours: Monday to Friday, 7:00 am to 3:00 pm

If you are a dynamic and enthusiastic individual looking to
contribute to a fast-growing business, we want to hear from you.