Job Description

LSH Auto is a UK premium automotive retailer and a leading Mercedes-Benz dealership group. The business supports customers across the full vehicle lifecycle, from new and used vehicle sales through to aftersales services including servicing, repairs, MOTs, tyres, and genuine parts.

Joining LSH Auto means becoming part of a customer-focused automotive environment where product knowledge, service quality, and attention to detail are central to the experience delivered to trade customers.

As a Trade Parts Sales Specialist, you will play an important role in supporting trade customers and contributing to parts sales performance. This role is focused on delivering responsive service, helping customers find the right parts for their needs, and working closely with colleagues to ensure a smooth and efficient parts operation.

Hours 45

Salary £30,387 plus OTE Bonus

Responsibilities

• Handle trade parts orders and customer enquiries accurately and efficiently.
• Provide timely quotations and follow up to convert sales opportunities.
• Build strong relationships with trade customers through proactive communication.
• Recommend suitable automotive parts using technical product knowledge.
• Coordinate returns and liaise with internal teams to support parts operations.

Requirements

• Experience in a trade parts or automotive parts sales role.
• Telephone sales experience, with the ability to handle trade enquiries and prepare accurate quotations.
• Experience upselling automotive parts and building strong relationships with trade customers.
• Experience processing parts orders and returns accurately while maintaining reliable stock information.
• Strong knowledge of automotive components.
• Fluent English communication skills.
• Eligibility to work in the UK.

Benefits

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform and PPE provided