Job Description

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers small businesses and many of the world’s most prominent corporate, institutional and government clients under the JPMorgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

As an Associate, you'll participate in recon initiatives supporting business and projects, providing support for various initiatives and any associated business transformation projects supporting Wm Reconciliations Center of Excellence. You may be involved in multiple initiatives, working across the whole lifecycle, onboarding new business, executing process changes, configuration changes or system modifications. Through strong partnership with Business, Operations and Technology counterparts, you'll work on deliverables. Primary areas of focus include eliciting Recon needs or initiative requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Role will expect once to drive process improvements and collaborate with cross functional teams to achieve excellence in recon operations.

Responsibilities:

• Gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Lead and manage Recon related initiatives, ensuring alignment with business goals and objectives. Develop project plans, timelines, and budgets, and ensure projects are delivered on time and within scope.
• Understand user experience to aid support in defect troubleshooting
• Collaborate with cross-functional teams to design, implement, and optimize reconciliation processes. Drive continuous improvement initiatives to enhance reconciliation processes and tools.
• Facilitate forums to address the priority of reported enhancements and defects
• Evaluate existing project management processes and look for areas of improvement
• Assist with change management as new features are delivered through systematic integrations

Qualifications:

• 3-5 years of Recon experience & 1 year of Project experience and proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Bachelor’s degree from an accredited institution required in Business/Finance
• Preferred experience within a reconciliation or financial services environment. Strong understanding of reconciliation processes and tools, with expertise in iRecs
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Hands on experience in Alteryx/Tableau- experience with data visualization and reporting tools
• Team player that works well with others and can easily adapt to constant changing and dynamic environments
• Highly disciplined, self-motivated, and delivery-focused with ability to work independently
• Ability to positively influence change and maintain a positive change management environment
• Excellent verbal and written communication skills
• Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint