Job Description

We are looking for an Assistant Manager – Operations to join our growing team in Istanbul, Türkiye.

The role focuses on managing day-to-day Trade Finance activities, supporting clients and the Sales function, and ensuring that transactions are handled in line with internal policies and local regulatory requirements.

Working closely with customers, financial institutions and internal teams including Sales, Compliance, Credit, Legal and Product, the role will contribute to a positive client experience and the continuous improvement of operational processes.

Your Responsibilities:

• Manage day-to-day Trade Finance operations in line with internal policies, procedures and local regulatory requirements.
• Support client onboarding, including registration, KYC and AML-related processes, while maintaining appropriate operational controls.
• Process loan transactions, including disbursements and settlements, and prepare client statements and other required documentation.
• Work closely with Sales, Compliance, Credit, Legal, Product, customers and financial institutions to ensure smooth and timely transaction execution.
• Build positive and trusted relationships with customers, provide operational support and gather feedback to help improve the client experience.
• Contribute to process improvements, system testing and wider Trade Finance initiatives as required.

Your Profile:

• 5–8 years of experience in Trade Finance or Corporate & Commercial Banking Operations. Experience with Non-Bank Financial Institutions or Trade Finance Funds is a plus.
• Bachelor’s degree in Business Administration, Marketing, Finance, Banking, Engineering or a related field.
• Good understanding of KYC and AML requirements applicable to Trade Finance products.
• Proficiency in Turkish and English, both written and verbal.
• Strong customer focus with excellent communication and stakeholder management skills.
• Strong problem-solving skills, proactive approach and ability to work independently with limited supervision.
• Ability to build effective relationships and collaborate with customers, financial institutions and cross-functional teams.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

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