Job Description

• Address and resolve customs entry challenges, including discrepancies in documentation, shipment examinations, and other clearance hurdles.
• Gather and submit any supplementary documents needed to meet regulatory standards.
• Update and maintain the product database to facilitate accurate purchase orders and item maintenance.
• Perform routine compliance reviews, initiate post-entry amendments, when necessary, track their progress, and secure any applicable refunds.
• Oversee recordkeeping and audits related to supply chain security programs.
• Contribute to the creation and ongoing refinement of import compliance guidelines, procedures, and supporting materials.
• Identify opportunities for process improvements and help roll out enhancements across your areas of responsibility.
• Support internal education efforts by delivering training sessions and creating practical compliance tools and resources.
• Handle administrative tasks for the department, such as organizing data, files, and tracking logs.
• Assign correct tariff classifications (HTS codes), calculate duty rates, and ensure all relevant regulatory rules are followed.
• Administer duty preference programs (e.g., free trade agreements) for imported goods and proactively seek ways to reduce duty costs.
• Review import data for adherence to rules, develop performance metrics, and prepare KPI reports.
• Take the lead in responding to inquiries or information requests from U.S. Customs or other government agencies.
• Act as the primary point of contact and expert for designated compliance programs, driving ongoing adherence and enhancements.
• Serve as a go-to resource for trade compliance questions, independently researching and interpreting regulations, internal policies, and best practices.
• Partner on cross-functional initiatives—both within the company and with external stakeholders—as needed.
• Maintain consistent and dependable attendance at your designated work location.

• Solid working knowledge of Google Workspace, Microsoft Office suite, and other company-specific tools.
• Highly detail-focused, with strong analytical and organizational capabilities.
• Excellent verbal and written communication skills for interacting effectively with diverse teams.
• Proven ability to solve problems, communicate clearly, and take proactive ownership of tasks.
• Self-starter who thrives in a collaborative team setting with minimal direct oversight.

• Bachelor’s degree (or higher) in a relevant field such as international business, supply chain, logistics, or law.
• Active U.S. Customs Broker License and/or certifications like Certified Customs Specialist (CCS) or Certified Export Specialist (CES).
• 3–5 years of hands-on experience in customs compliance, import/export operations, international trade, or global supply chain activities, including direct exposure to U.S. import/export regulations and filings.
• Strong track record of collaborating effectively with colleagues at all organizational levels.
• Quick learner who can grasp complex regulatory frameworks and apply them consistently in day-to-day work.
• Comfortable juggling multiple projects and tight deadlines while upholding high standards of accuracy and thoroughness.