Job Description

About the Role

We are seeking a motivated and customer-focused Trade Counter Sales Specialist to join our team. This role is ideal for someone with strong sales skills, excellent product knowledge, and a passion for delivering exceptional customer service. You will be the first point of contact for trade and retail customers, providing expert advice, processing orders, and helping drive branch sales growth.

This role will be on-site at our new head office in Dunshaughlin, Co Meath.

Key Responsibilities

• Welcome customers and provide professional, friendly service at the trade counter.
• Identify customer needs and recommend suitable products and solutions.
• Process sales transactions, quotations, orders, and returns accurately.
• Develop and maintain strong relationships with trade customers.
• Handle customer enquiries via phone, email, and in person.
• Maintain up-to-date knowledge of products, promotions, and industry developments.
• Support stock control activities, including receiving deliveries, stock replenishment, and inventory checks.
• Ensure the trade counter and showroom are clean, organised, and well-presented.
• Collaborate with colleagues to achieve branch sales targets and service standards.

Resolve customer issues promptly and professionally.

Requirements

• Previous experience in trade counter sales, retail sales, customer service, or a similar role.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and identify sales opportunities.
• Good IT skills and experience using sales or ERP systems.
• Excellent organisational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Knowledge of the construction, building materials, plumbing, electrical, hardware, or related industries is advantageous.

Ideal Candidate

You are a proactive and enthusiastic sales professional who enjoys working with customers, solving problems, and contributing to a successful team. You take pride in delivering excellent service while identifying opportunities to increase sales and customer loyalty.

Benefits

• Competitive salary
• Annual leave starting at 24 days
• Company pension scheme
• Group life cover
• Employee Assistance Program
• Bike to Work scheme
• Refer a Friend
• Month-end company lunch
• Social events throughout the year
• On-site parking
• Early finish on Fridays

To Apply:
Please submit your CV and a brief cover letter outlining your relevant experience and interest in the role.