
Trade Counter Assistant - HVAC-R Caloundra
Retail Sales Assistant
About Reece HVAC
We keep it cool (and warm)
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. Whether it’s heating during winter or cooling during summer, Reece HVAC works hard to control the environment inside buildings.
About the role
As part of the HVAC team in Caloundra, you’ll help builders and other tradespeople access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.
Your day-to-day
At typical day will involve:
Providing customer service and information about products
Providing quotes both in person and over the phone
Undertaking pick packing and stock control activities
Helping keep the branch tidy and safe
Making occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
Can pick orders, maintain shop floor displays and ensure information provided is accurate
Can use a computer and is happy to learn new systems
Has a clean valid driver’s licence and is open to working various shifts, including weekends
Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
Performance based bonuses
Paid annual leave
Continuous learning and development programs to support your career goals
Generous discounts for those looking to renovate their bathroom or kitchen
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Ever since our founder, Harold Joseph Reece, began selling plumbing products from the back of his truck in Australia in 1920, we’ve been committed to helping tradesmen and tradeswomen get the job done right.
Over 100 years later, we’re continuing to build the future with team members committed to improving the lives of our customers and our people by striving for greatness every day.
Our family of brands, formerly MORSCO Inc., in the USA serve the Plumbing, HVAC, Waterworks and Bath + Kitchen industries. Our 12 brands include DeVore & Johnson, Express Pipe & Supply, Farnsworth Wholesale Company, L&B Pipe & Supply, Morrison Supply, Murray Supply, Wholesale Specialties, MORSCO HVAC Supply, Fortiline, Todd Pipe, Schumacher & Seiler and Expressions Home Gallery.
We have a strong caring culture that supports each other, along with the communities where we live and work.
We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you’re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. What you can accomplish here is limitless. Which is why for many or us, this is our “forever company.”
Help us build the future together at careers.reece.com.