Job Description

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

This role is responsible for collaborating with internal stakeholders and external partners to manage import and export compliance processes. Duties include ensuring adherence to global customs regulations and partnering agency requirements, supporting inbound and outbound shipment movement, and leading process improvements to strengthen overall trade compliance.

Visual Comfort Offers:

• Work-Life Balance: Monday – Friday, 8:00am – 5:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

• Manage U.S. import and export compliance operations, including HTS classification, customs valuation, antidumping and countervailing duties (AD/CVD), provisional tariffs (Chapters 98 and 99 of the USHTS), FDA regulations, and Lacey Act requirements.
• Analyze trade data and compliance reports to conduct post-entry and post-export audits, ensuring corrective actions are implemented accurately and within regulatory deadlines.
• Prepare, generate, and evaluate reports supporting Reconciliation and Duty Drawback programs for internal stakeholders and external service providers.
• Review product specifications, Bills of Materials (BOMs), and technical documentation to determine applicable trade compliance requirements.
• Support country-of-origin determinations for import declarations, product marking, and preferential trade program eligibility.
• Classify products under the Harmonized Tariff Schedule (HTS) and Export Control Classification Number (ECCN) for North American import/export activities.
• Collaborate with customs brokers, freight forwarders, and third-party logistics providers to resolve shipment and compliance issues efficiently.
• Identify and assess Free Trade Agreement (FTA) opportunities while ensuring adherence to qualification and preferential treatment requirements.
• Execute and improve U.S. export compliance processes, including denied party screening, export license determinations, and regulatory reviews.
• Assist in the preparation and submission of import/export documentation, including Electronic Export Information (EEI) filings.
• Develop training materials and conduct compliance workshops to educate employees and stakeholders on trade regulations and best practices.
• Create, update, and maintain Standard Operating Procedures (SOPs) related to U.S. import and export compliance processes.
• Support special projects and perform additional trade compliance responsibilities as assigned.
• Collaborate effectively within cross-functional teams to achieve organizational objectives, solve problems, and drive process improvements.
• Demonstrate commitment to Visual Comfort Company values through professionalism, accountability, and ethical business practices.
• Maintain a high standard of dependability, punctuality, and schedule adherence while fostering effective in-person collaboration and communication across teams.

What you will bring:

• 2-4 years of relevant work experience supporting import and export compliance programs
• Bachelor’s degree
• Proficient in Microsoft Office
• Experience with SAP or Warehouse Management Systems (WMS) is a plus, but not required
• Strong passion for continuous improvement, self-motivated, and eager to learn
• Skilled in managing large data sets, analyzing trends, and identifying risks
• Detail-oriented with strong analytical and problem-solving skills
• Excellent organizational and time management abilities
• Able to prioritize and manage multiple tasks in a fast-paced environment
• Collaborative team player with the ability to work independently when needed
• Strong communication skills across all channels, including email, chat, and phone
• Flexible availability, including weekends, early mornings, and late evenings
• Equivalent combinations of education and experience will be considered for this role

Compensation Range: $69,000 - $73,000

#LI-Onsite

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).