Job Description

Help keep global trade moving by ensuring transactions are processed accurately, released on time, and delivered with strong risk awareness. As a Specialty Product Analyst (Team Leader), you’ll guide day-to-day execution, support team performance, and help reduce rejects through coaching and disciplined process management. You’ll collaborate closely with partners across sales, service, product, operations, and technology to solve issues and improve how work gets done. If you enjoy leading from the front and making an operational impact, this is the role for you.

As a Specialty Product Analyst (Team Leader) in Trade & Working Capital Operations, you will process and release trade finance transactions while supporting the manager in driving team goals and daily execution priorities. You will help ensure transactions are completed with accuracy, quality, and adherence to internal policies and applicable rules, while identifying and escalating risks. You will also promote an inclusive team environment by coaching peers, sharing best practices, and contributing to projects and continuous improvement.

Job responsibilities

• Process and release trade finance transactions in line with procedures and quality standards.
• Co-facilitate team huddles and meetings and support daily volume planning and priorities.
• Coach teammates through constructive feedback to reduce transaction rejects and rework.
• Ensure transactions meet internal policy requirements and applicable international trade finance rules.
• Monitor transaction queues, assign work, and drive completion to service level expectations.
• Identify and escalate red flags, regulatory concerns, and potential compliance breaches.
• Collaborate with processing teams to adopt best practices and improve timely delivery.
• Communicate clearly with team members, management, and partners across sales, service, and product.
• Assess upstream and downstream impacts to support smooth end-to-end processing.
• Research and resolve issues independently while maintaining strong attention to detail.
• Participate in projects and support ongoing compliance with internal policies and local regulatory requirements.

Required qualifications, capabilities, and skills

• Hold a Bachelor’s degree or have 3 years of relevant work experience
• Demonstrate proficiency in Microsoft Excel, Word, and PowerPoint.
• Demonstrate fluency in English with strong verbal, written, and presentation skills.
• Demonstrate understanding of United States regulations and Office of Foreign Assets Control compliance.
• Demonstrate willingness to work any shift as needed.

Preferred qualifications, capabilities and skills

• Demonstrate experience in the banking industry, including accounting and finance exposure.
• Hold a Certificate for Documentary Credit Specialists certification.
• Hold a Certificate in International Trade and Finance certification.
• Demonstrate project management experience.
• Have 3 years of experience in trade work and strong knowledge of documentary credit rules and reimbursements rules.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.