Job Description

Job Summary

This role drives the operational excellence of enterprise mobility and client management solutions, ensuring robust service delivery for large-scale environments. The individual is accountable for optimizing processes, fostering innovation, and empowering teams to meet client SLAs and organizational objectives through expert management of Intune, SCCM, and related technologies.

We are seeking a professional with solid experience in integrating and configuring enterprise applications within Microsoft Entra ID (formerly Azure Active Directory). The focus is on the structured onboarding of new applications into the central identity platform.

The following skills and experience are required:

Proficient handling of the authentication protocols OpenID Connect (OIDC) and OAuth 2.0 – from selecting the appropriate grant type and token configuration to securing authentication flows.

Experience with SAML-based authentication, particularly the configuration of SAML claims, attribute mappings, and troubleshooting federation scenarios.

Proven hands-on experience with Microsoft Entra ID as a central identity provider, including Conditional Access, user and group assignments, and permission management.

Experience in setting up and managing Enterprise Applications in Entra ID – covering the onboarding of external and internal applications, SSO configuration, and access control through policies.

Knowledge of App Registrations, specifically the configuration of redirect URIs, API permissions, client secrets/certificates, and the management of app roles.

Key Responsibilities

1. Lead MDM Intune and SCCM/SMS operations by architecting and optimizing device enrollment, compliance, and application deployment processes to ensure secure and efficient client lifecycle management.
2. Drive advanced automation initiatives using Intune PowerShell and Azure Automation to improve efficiency, reporting, and incident resolution within the device management landscape.
3. Provide expert-level troubleshooting for complex issues across Intune, SCCM/SMS, and MS Enterprise Mobility Suite, ensuring timely root cause analysis and resolution to maintain high service availability.
4. Oversee client onboarding and policy configuration in Microsoft Intune, adapting device management strategies to meet evolving organizational and security requirements.
5. Mentor and empower support teams through technical leadership, knowledge sharing, and best practice implementation in MDM, Intune, and client lifecycle management.
6. Collaborate with internal stakeholders to design and implement continuous improvement initiatives, leveraging analytics and feedback to enhance operational processes and client satisfaction.
7. Ensure compliance with security, privacy, and regulatory requirements across all device management operations using MS Enterprise Mobility Suite tools.

Skill Requirements

1. Excellent Knowledge Of Client Lifecycle Management And Automation Using Powershell, Azure Automation, And Related Tools.
2. InDepth Understanding Of Ms Enterprise Mobility Suite For Secure Device And Application Management.
3. Strong Capability In Managing Operational Processes, Service Delivery, And Continuous Improvement In A LargeScale Enterprise Environment.
4. Advanced ProblemSolving, Analytical, And Mentoring Skills With The Ability To Drive Innovation In Device Management Operations.

Other Requirements

1. Microsoft Certified: Security, Compliance, and Identity Fundamentals (optional but valuable)
2. Microsoft Certified: Modern Desktop Administrator Associate (optional but valuable)
3. Microsoft Certified: Enterprise Administrator Expert (optional but valuable