Job Description

Job Summary

As a Track Lead in Support & Operations, you will play a pivotal role in managing operational excellence, focusing on continuous improvement and problem-solving. You will ensure that client SLAs are met while empowering your team through effective leadership and communication. Your expertise in Azure IaaS and Terraform will be instrumental in driving innovation and optimizing processes within the organization.

Key Responsibilities

1. Optimize Operational Systems By Implementing Azure Iaas Solutions And Terraform Scripts To Enhance Management Reporting And Streamline Information Flow.
2. Collaborate With Clients To Gather Requirements And Ensure The Support Team Effectively Meets Expectations While Leveraging Azure And Terraform For Seamless Operations.
3. Lead And Mentor The Project Team In The Effective Use Of Azure Iaas And Terraform, Ensuring Clear Communication Of Project Goals And Fostering A Culture Of Transparency.
4. Identify Opportunities For Process Development And Innovation Through The Application Of Azure Iaas And Terraform, Contributing To Overall Organizational Progress.
5. Design And Deliver Tailored Solutions Within The Azure Environment, Ensuring Alignment With Customer Needs To Drive Business Results.

Skill Requirements

1. Proficient In Azure Iaas And Windows Environments
2. Strong Understanding Of Terraform For Infrastructure As Code
3. Excellent Problem-Solving And Analytical Skills
4. Effective Team Leadership And Mentorship Capabilities
5. Solid Communication Skills To Liaise With Clients And Stakeholders

Other Requirements

1. Azure Fundamentals Certification (Optional But Valuable)
2. Terraform Associate Certification (Optional But Valuable