As a Track Lead in Support & Operations, you will play a pivotal role in managing operational excellence, focusing on continuous improvement and problem-solving. You will ensure that client SLAs are met while empowering your team through effective leadership and communication. Your expertise in Azure IaaS and Terraform will be instrumental in driving innovation and optimizing processes within the organization. The candidate must know AVD setup and how it works.
Support AVD setup.
Implement and follow ITSM process.
Comeup with improvement plan and initiate discussions with customer for continous improvements.
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
