Adhering to SLAs rn- Mentoring / Training Team Members rn- Handling tickets / requests rn- Troubleshooting technical issues rn- Defining processes and ensuring that the processes are adhered to rn- Oversees and is responsible for successful completion of Installation, configuration and migration rn- Ensure maximum uptime according to the SLA rn - Manage all basis activity performed by the infrastructure basis team members.
Installing, configuring and maintaining SAP server, ABAP, Java and ABAP+Java Stacks rn- SAP Kernel Upgrade rn- SAP Remote Client Copy rn- SAP Parameter Handling rn- SAP Client Export / Import rn- Homogenous System Refresh or System Copy rn- Basic Traoubleshooting rn- SAP Certificate handling (Web Dispatcher, ABAP, JAVA, Cloud Connector) rn- Upgrade : SPS upgrade through SUM tool (ABAP & JAVA) rn- SAP Language Installation rn- System Restart along with DB and OS rn- Basic Linux Commands rn"- Good understanding of SAP HANA DB
Other Requirement : - Excellent communication and conversation skills (Verbal and Written) rn- Good documentation skills rn- Good working knowledge of MS OFFICE rn- Should have a great customer handling skills rn- Able to handle unforeseen situations rn- High level of acceptance rn-
Excellent communication and conversation skills (Verbal and Written) rn- Good documentation skills rn- Good working knowledge of MS OFFICE rn- Should have a great customer handling skills rn- Able to handle unforeseen situations rn- High level of acceptance rn- Can drive HCL’s value and its methodology
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
