Owns end-to-end governance, optimization, and evolution of DePuy network and IT operations tooling, ensuring platform stability, observability maturity, and automation-driven efficiencies.
Own and govern Network and Operations tools used across the DePuy environment • Lead onboarding, lifecycle management, upgrades, and decommissioning of tools • Drive observability, automation, and event-correlation use cases • Provide L3 escalation support for tool-related incidents • Ensure integration with ITSM processes and ServiceNow • Mentor L2 Tools Analysts and define operational standards
8–12 years in Network Operations, Tools Engineering, or Observability • Strong understanding of monitoring, automation, and event management • Enterprise Networking knowledge (R&S, SD-WAN, Wireless, Security) • Experience in Managed Services / Global Delivery models
LogicMonitor • ThousandEyes (or equivalent visibility tools) • Splunk • iTential • Selector.AI • ServiceNow • Cisco platforms (ISE, FMC, CDO, Prime, Catalyst Center, vManage) • Arista CloudVision, Meraki Dashboard • F5 BIG-IQ, InfoBlox, Gigamon
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
