Job Description

Competition # 2026-201-YPSTPYS - Youth Worker (Congregate Care) - FT (2026-201-YPS)Employment Type:Permanent Full Time, CUPE Bargaining Unit (1 vacancy) Work Hours:30 or 50 hours per week (Rotating week 1 50 hours/week, week 2 30 hours/week)Work Setting:Exclusively On-Site (Everett Program)Salary:$57,571.30Application Deadline:April 23, 2026 by 11:59 pm
Program Overview – Youth Justice Program
Turning Point Youth Services (TPYS) is an accredited, non-profit agency serving youth (12 to 18 years of age) and their families in the east end of Toronto. Turning Point’s mission is to empower youth to make positive change, an to accomplish this, it offers a continuum of services for youth and their families with a focus on mental health, housing/sheltering, and youth justice. Turning Point Youth Services and WoodGreen Community Services announced on July 2, 2024 the integration of the two organizations. The combination of these two agencies will enable a more effective and integrated approach to the provision of comprehensive support services for youth in the GTA.

What You Will Do

Promote a safe and therapeutic environment and establish therapeutic relationships with clients through role modeling consistent with the Agency Mission, Vision and Values.
Incorporate into your work a strengths-based relationship-based philosophy of care and a belief in the resilience of youth.
Provide direct, client care and supervision to clients in the live-in program.
Perform the duties of a Primary Worker for assigned clients.
Promote and integrate Youth and Family Engagement.
Promote an environment of inclusion that promotes equity and respects diversity.
Assess and understand client mental health needs through a developmental and trauma informed lens, offer and actualize methods of intervention not considered psychotherapy, in compliance with relevant legislation and the CRPO guidelines regarding the Controlled Act of Psychotherapy which identify, limit and control the means of psychotherapy techniques delivered through a therapeutic relationship.
Ensure that client records are maintained as per agency standards and in accordance with privacy policies and legislation.
Ensure that administrative duties are completed within required timeframes.
Effectively utilize communication systems to convey client and program related information.
Develop, implement, evaluate and fully participate in life skills and recreational programming, where necessary.
Maintain responsible oversight of agency finances and assets.
Maintain adequate upkeep of the physical plant and property (interior and exterior).
Assist with meal preparation as required.
Assume the role of Student Placement Supervisor as required (as assigned by the Supervisor based on skill and experience level)
Reconcile client medication for the program prior to supervisory signoff (as assigned by the Supervisor based on skill and experience level).
Liaise with other detention sites and the court system in order to support the level determination process of all youth in the Greater Toronto Area remanded to a detention facility by the courts (as applicable).
Place calls to determine bed availability across the system (as applicable).
Assist in ensuring that all documentation and information related to level determination is communicated to the supervisor in a timely manner (as applicable).
Represent the Agency in a professional manner when dealing with families, external professionals, general public and community partners.
Participate actively in team meetings.
Participate in ongoing training and supervision sessions on a regular basis.
Participate in all mandatory training provided by the Agency.
Work in accordance with all policies and procedures of the Agency.
Work safely in compliance with the Occupational Health and Safety Act and the Agency Health and Safety Manual.
Work effectively and respectfully as a member of the team.
Identify opportunities and make recommendations regarding Agency programs and protocols
Perform other duties as required

What You Bring to the Team

University or College Degree/Diploma in Child and Youth Work, Social Work or equivalent
At least one year of relevant work experience, preferably in a live-in setting

What Will Set You Apart

Demonstrated knowledge and experience with at risk adolescents and young adults
Understanding of the complex issues facing our clients
Appreciation of the importance of engaging youth and families from a strengths-based
relationship-based approach
Sensitivity to and ability to work with a diverse client and staff group
Ability to exercise professionalism and sound judgement in conflictual and stressful
situations
Ability to work independently and effectively as part of a multi-disciplinary team
Ability to resolve issues with supervisors and co-workers in a manner that is respectful
and cooperative in accordance with the agency culture and philosophy
Excellent interpersonal and conflict resolution skills
Excellent communication skills – verbal and written
Strong administrative and organizational skills
Good computer skills
Valid First Aid/CPR certification
Valid UMAB certification
Completion of required suicide prevention and intervention training

This is a collective bargaining unit position with CUPE Local 3501

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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About WoodGreen Community Services

Every year, WoodGreen provides more than 37,000 Toronto residents with the tools and support they need to thrive. As one of the largest social service agencies in Toronto, we remove barriers and empower the clients we serve. We also work closely with our clients and community and thought leaders to reshape social service delivery to better serve our community.

Our services include:

- Resources to find safe, affordable, and supportive housing

- Physical and mental health services delivered by an interdisciplinary team

- Seniors’ services promoting health, active living and independence

- Assistance for neurodiverse adults and children and their caregivers

- Financial counselling and workshops to build financial skills

- Employment services and training opportunities to support job seekers

- High-quality child care and enriching after-school programs

- A wrap-around education and employment program for single mothers

- Settlement services for recent immigrants and refugees

- Youth social and mental health services designed by young people

We proudly welcome and serve people of all religions, races, cultures, gender identities, and sexual orientations.

As a United Way Anchor Agency, WoodGreen is part of a strong network of local agencies striving to develop innovative solutions to critical social needs.

Industry

Healthcare & Social Services

Company Size

501-1,000 employees

Headquarters

Toronto, CA

Year Founded

1937

Website

woodgreen.org

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