Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Client

Our client is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. We expect the candidate to be located in Ukraine and have the appropriate work permits.

Your Role

• Create and manage the project delivery schedule for the IMS domain
• Support the Project Manager in creating the project schedule and resource management plan
• Define required resources and align resource demand with DDM and TDL
• Initiate, create, and deliver project technical documentation in line with customer and internal procedures
• Deliver IMS design documents according to customer and project requirements
• Deliver the IMS technical project scope, including:
• Network functions deployment
• Integration and upgrades
• Acceptance testing
• System performance evaluation
• Act as the main technical advisor for all IMS-related topics toward project stakeholders
• Define IMS software implementation strategy, including:
• Target software versions for IMS Network Elements (NE)
• Installation and upgrade sequence Dependencies
• Define requirements for new software features needed for project completion and collaborate with R&D and Product Managers
• Identify, manage, and mitigate technical project risks
• Define and implement new tools (including automation) to improve project execution efficiency and provide feedback to tool developers
• Lead and manage the IMS technical project team on a daily basis:
• Assign tasks
• Monitor execution
• Coordinate engineers’ work according to customer expectations
• Schedule and facilitate regular project technical meetings and report on:
• Current status
• Issues and risks
• Forward plans
• Ensure quality of all technical processes and procedures, including:
• Customer network interventions
• Administrative and technical preparation
• Procedure development and lab rehearsals
• Engineer instructions and decision-making during interventions
• Provide RCA, corrective, and preventive action plans for failed interventions or customer-impacting incidents and ensure implementation
• Manage closure and follow-up of all tickets raised toward Salesforce / 4LS / R&D
• Consolidate, prioritize, and escalate technical tickets as required
• Lead upgrade project kick-off calls and define upgrade requirements (maintenance window, traffic migration, SOW, deliverables, exclusions)
• Define IMS software upgrade strategy and target versions for IMS Network Elements
• Review project technical documents, release notes, and compatibility matrices in line with procedures
• Create customer-facing upgrade assessment documents outlining fixes, bugs, and new features
• Assign Network Elements for upgrade activities
• Coordinate maintenance windows with customer and internal stakeholders during upgrades
• Make technical decisions during EME calls and handle first-level escalations
• Coordinate and communicate with customers and stakeholders on technical delivery topics
• Provide weekly technical project status reports to management
• Ensure proper care handover at project closure
• Contribute to improving SCD Delivery Quality (DQ) KPIs, including evaluation of care case requirements

Your Profile

Strong experience inIMS domain technical project delivery
Proven background as a Technical Manager / Technical Project Lead
Solid understanding of IMS network elements and technologies, such as:

• SBC
• CFX
• TAS
• MSS
• MGW

Experience with software upgrades, integrations, and acceptance testing
Ability to work cross-functionally with R&D, Product Management, Project Managers, and customers
Strong knowledge of project governance, risk management, and delivery quality KPIs
Confident decision-maker in high-pressure production environments
Excellent stakeholder management and communication skills
Familiarity with PMP / PMI methodologies is a strong advantage

What You Will Love About Working Here

• We care about all our employees and want them to feel as comfortable as possible. That's why we offer them health insurance from the first days, regardless of the probationary period.
• The gift from the company - Christmas holidays from 25 December to 31 December.
• Сooperation with Superhumans center and Veteran HUB. Capgemini Engineering has supported the launch of psychological rehabilitation department of Superhumans. Our team also donated over UAH 500 000 prosthetics for three Ukrainian defenders. Currently, we support psychological counseling provided by the Veteran Hub, and we have implemented an internal policy making the company friendly to military and veterans with the assistance of the Hub.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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