L0588 Priority Toyota Chesapeake
Lead One of the Most Successful Toyota Service Operations on the East Coast!
Are you a driven, results-oriented Service Manager ready to take your career to the next level? This is your opportunity to lead a thriving, high-volume service department at a top-performing Toyota dealership with over 5,000 repair orders monthly and a 70+ bay service facility. We're seeking a proven leader who is passionate about developing teams, delivering exceptional customer experiences, and driving operational excellence.
Why Join Us?
Earning potential up to $200,000+
Lead one of Lithia's top-performing aftersales operations
Significant growth and advancement opportunities
Award-winning dealership culture
High-performing team and established customer base
Opportunity to make an immediate impact
If you're motivated by success, inspired by leadership, and ready for a career-defining opportunity, we want to hear from you.
What You'll Do
As our Service Manager, you'll lead daily fixed operations while delivering exceptional customer experiences, developing high-performing teams, and driving operational excellence. Responsibilities include:
Leading and mentoring Service Advisors and service staff
Driving customer satisfaction and retention
Managing service department performance, profitability, and efficiency
Monitoring KPIs including RO count, labor sales, ELR, CSI, and technician productivity
Coaching and developing future leaders
Maintaining manufacturer standards and operational excellence
Collaborating with dealership leadership to achieve business goals
What You'll Bring
Minimum of 2 years of Service Manager experience in a large, high-volume service facility
Proven history of delivering exceptional operational and financial results
Strong leadership, coaching, and team-building abilities
CDK experience required
Toyota or Lexus experience preferred
Passion for creating outstanding customer and employee experiences
Total Rewards
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes …
Commission(s) off: Department Net
Bonuses based on: Manufacturer Approvability, Department Production (Flat Rate Hours sold)
The Annual Estimated Earnings is $200,000 plus.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
you a driven, results-oriented Service Manager ready to take your career to the next level? This is your opportunity to lead a thriving, high-volume service department at a top-performing Toyota dealership with over 5,000 repair orders monthly
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
